Customer Service Administrator - Cambridge, United Kingdom - Tate

Tate

Verified Company

Cambridge, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An exciting new opportunity has arisen for a Customer Service professional to join this prestigious Cambridge based manufacturing organisation.
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Working hours Monday to Friday 8.30 to 5.00pm - this role is office based.
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The focus of the role is to maintain strong quality relationships - servicing the needs of the customers and troubleshooting issues whilst maximising sales potential.
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Responsibilities:***-
Maintain and develop the Customer Service function to deliver a first-class service across all accounts:

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Handling incoming orders and complaints:

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Entering orders and amendments on the ERP system:

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Working closely with the production team to solve problems and meet customer needs:

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Ensure orders are shipped on time through interaction with other departments:

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Gather, analyse and provide market and competitive information:

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Provide general office support in other areas when required
:

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Person Specification:***-
Strong Customer Service background - ideally within manufacturing:

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Able to work well on your own:

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Good administrative skills:

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Experience of using a manufacturing ERP system is ideal:

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Attention to detail & well organised:

- **Enjoy working in a fast

- paced environment.**:

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Excellent benefits package which includes free parking, 25 days holiday and company pension scheme.
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For further information please do not hesitate to get in contact with Becky at Tate.
***Tate is acting as an Employment Business in relation to this vacancy.