Procurement Specialist - Southampton, United Kingdom - Zenergi

Zenergi
Zenergi
Verified Company
Southampton, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Description:


In a role which is fundamental to Zenergi and its ethos, as the Procurement Specialist your primary purpose is to delight customers by supporting them through the contract renewal process for their energy supplies and related services.

To positively promote our services and demonstrate our value through providing reliable service on a consistent basis, bringing the renewal forward wherever possible and reasonable.

We are looking for someone who is a self-motivated, target driven and thrives under pressure. You must be commercially minded and a strong relationship builder, with experience negotiating with suppliers and customers.


Primary duties:


Procurement

  • Renewal of a varied portfolio of group customers, as well as contributing to team targets and activity.
  • Consultative sales approach ensuring we are delighting our customers by addressing their needs.
  • Match customer requirements with appropriate product offerings, including crosssell of related products.
  • Responsible for the accurate and timely pricing, including producing relevant documentation for signature and providing insights on price, service and market updates.
  • Manage the acceptance process and support successful registration of supplies (including objection process).
  • Promote, sell and participate in buying groups where relevant and appropriate.
  • Continuously review your portfolio to identify opportunities, risks, and successes.
  • Maintain up to date records using the appropriate systems and processes including notice of termination, nontermination fees and lost records.
  • Demonstrate high retention rates and customer satisfaction scores.
  • Support the customer with Governors or board presentations as required.
  • Actively identify new business opportunities within your portfolio.
  • Work in collaboration with the service team and where relevant act as a point of contact for the customer.
  • Complete data protection, data integrity and GDPR checks as required.
  • Comply with updates to company procedures as a result of technology upgrades, process improvements, industry regulations, etc.
  • Assist on the collection of nonpayments of Zenergi invoices.

Skills, Knowledge & Experience:

**_
Essential Skills_**- Excellent communicator both verbally and in writing.

  • Ability to maintain a high level of attention to detail and accuracy of work whilst operating in what can at times be a high pressured and fast paced environment
  • Ability to establish and build rapport and relationships with customers and stakeholders.
  • Ability to manage objections and challenges to a positive outcome with customers and stakeholders.
  • Ability to negotiate and influence stakeholders to a positive outcome.

_Desirable_

  • Ability to visit customers at their premises or other suitable location, when required.

_Essential _Knowledge**- Demonstrates knowledge and understanding of business and commercial acumen when dealing with customers and stakeholders.


_ Desirable_

  • Understanding of both gas and electricity supplies and experience working in the industry.
  • Full and valid UK driving license.

_Essential Experience_

  • Experience working to targets associated with the delivery of your role.
  • Experience working in a salesbased role.

_Desirable_

  • Experience working in the utilities industry.
  • Experience using customer relationship management systems in a customerfacing role.

Perks of the job
:


Here at Zenergi, we like to reward our team in numerous ways to show our appreciation for their hard work.

From our Zen Points scheme, which allows people to claim points in exchange for shopping vouchers to our annual 'benefits pot' that lets our team tailor their extra benefits.

In addition, we provide opportunities for volunteering and charity events to help our team fulfil personal objectives and to give back to the community.


  • Zenergi is proud to be an equal opportunities employer and is committed to meeting responsibilities under the Equality Act We believe that diversity, equality and inclusion are crucial components of a successful and thriving workplace. We are committed to ensuring that our recruitment process is fair, transparent and free from bias. We understand that individuals may require adjustments to be made at any stage in the recruitment process, please do let us know if you have any requirements._

About Zenergi:


Zenergi, are a utilities & environmental consultancy aiming to make a positive difference in the world of energy in a simple, sustainable & achievable manner.

One that can help cut through the confusion, free you from the stresses of managing bills, chasing payments & validating with the option to help improve sustainability & carbon reduction for your business.

We have helped make a difference to 4500 customers which includes educational facilities, care groups, local authorities & housing associations across the United Kingdom.

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