Customer Service Representative - Leeds, United Kingdom - ALPHAATOMIC LTD

ALPHAATOMIC LTD
ALPHAATOMIC LTD
Verified Company
Leeds, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

As a Customer Service Representative, you will be the primary point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a positive experience with our company.

You will play a vital role in building and maintaining customer relationships through effective communication and problem-solving skills.


Responsibilities:


  • Provide exceptional customer service to clients in person
  • Answer customer inquiries and resolve issues in a timely and professional manner
  • Up sell products and services to customers when appropriate
  • Analyse customer needs and recommend suitable solutions
  • Collaborate with crossfunctional teams to address customer needs and improve processes to enhance the overall customer experience

Requirements:


  • Excellent communication and interpersonal skills
  • Strong problemsolving abilities and attention to detail
  • Ability to analyse customer inquiries and provide appropriate solutions

Salary:
From £24,571.55 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to Commute:

  • Leeds (preferred)

Work Location:
In person

Application deadline: 05/03/2024
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