Amazon Account Manager - London, United Kingdom - Major Players
Description
Major Players are looking for an experienced Amazon Account Manager to add to a rapidly expanding marketing team.FOR THIS ROLE YOU WILL NEED TO HAVE KNOWLEDGE ON SELLER CENTRAL
This role centres around overseeing and improving the UK marketplace performance.
Having recently taken the decision to inhouse, and build their very own Amazon team, this is a great opportunity for someone who is comfortable challenging and improving current processes to help drive the Amazon channel forward.
Role responsibilities:
- Stock management: Highlighting any lines which are at risk of being OOS, stock forecasts based on run rates and YoY performance, shipment management & creation in conjunction with local warehouse, any missing unit reconciliation, liaising with other saleschannels and Europe lead to ensure adequate stock is allocated.
- Account maintenance: Creating, answering and pursuing any seller support cases, removing any negative account or product level reviews, answering any listing questions and responding to any customer support queries.
- Listings & catalogue maintenance: Handling creation, health and updates of any new or existing listings. Liaising with design & SEO to improve where possible. Regularly checking the catalogue to maintain current listings.
- SEO: Creation, or management of creation for titles, bullet points, descriptions and backend keywords to be updated seasonally to perform to maximum capacity.
- Forecasting: Stock forecasting to ensure peak marketplace performance.
- Communication & Reporting: Regularly liaising with warehouse, trading, finance, marketing and the internal Amazon teams to ensure peak marketplace performance.
- Transition from agency led Account Management to inhouse
Requirements:
- Strong knowledge of Amazon infrastructure and Seller Central interface
- Strong experience in stock management
- SEO and copywriting knowhow
- Experience having sole ownership and responsibility over an ecommerce sales channel
- Experienced with 7 day deals, lightning deals & promotions. Creation and maintenance of deals & promotions during peak times
- Comfortable with using data to forecast for both sales and spend
- Innovative and proactive
- Meticulous attention to detail
- Efficient time management
- Excellent communication skills
- Some PPC experience would be beneficial
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