Call Handler - Leicester, United Kingdom - Essential Employment

Essential Employment

Verified Company

Leicester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Call Handler needed in Leicester, £11.97ph PAYE - Reference: 346985V**You will ensure that all 999/101 emergency/non-emergency calls are answered promptly and professionally, and are accurately recorded in line with departmental and national targets and guidelines. You will receive a huge variety of calls, often challenging in nature, including reports of missing people, road traffic collisions and crimes in action, to name but a few. At times you will be talking to people in potentially dangerous or vulnerable situations and it is down to you to stay calm and determine the most appropriate response.

You will be trained and supported to effectively manage operational incidents, ensuring that adequate resources are deployed to provide a first-class quality service.

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The roles cover a 24-hour, 7 day a week shift pattern.

There is a rotating shift pattern of 4 days on and 4 days off which include evenings, nights and weekend shifts.

secure on-site parking and access to an on-site 24 hour gym.

This is a full time role on a temporary contract basis.
**Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.