Administrator - Hounslow, United Kingdom - Hounslow and Richmond Community Healthcare NHS Trust

Hounslow and Richmond Community Healthcare NHS Trust
Hounslow and Richmond Community Healthcare NHS Trust
Verified Company
Hounslow, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Are you seeking a new and exciting challenge and have the desire to work in a fast paced, dynamic environment with the opportunity to make a difference? If so, this could be the job for you.


We are looking to recruit a motivated and suitably experienced Administrator, to work in Hounslow Falls Prevention and Bone Health Service, who can remain calm in often busy and demanding situations.

This role will enable you to consolidate your existing skills and develop new ones, alongside the opportunity to demonstrate excellent communication skills and a professional manner.

Customer service is a key part of this role as is the need to always understand and maintain confidentiality. This includes information relating to patients and colleagues.

If this role excites you then we would love to hear from you.


You will need to have excellent verbal and written skills, a working knowledge of Microsoft Word, Excel and Outlook, accurate data inputting skills and an enthusiastic approach.

Previous NHS experience is desirable however not essential.

The service operates from 9am - 5pm, Monday to Friday.


This post is responsible for organising timely administrative and secretarial support to Hounslow Falls Prevention and Bone Health Service, working closely with the Clinical Single Point of Access, other referrers and patients directly.

The primary purpose is to provide exemplary customer service to promote a positive image of the service and to support the team with the management of referrals, appointment and clinic bookings.

A committed approach to one to one meetings and appraisal with the Clinical Lead Administrator is essential.

Community healthcare is unlike any other part of the NHS. It's personalised care that helps people to retain their independence. It's the NHS at its best and the difference you make is truly tangible.

Our colleagues often describe us as a family, and we know how important that sense of belonging and support is when you start a new job.

It's simple - happy, engaged staff provide better services.

In 2018, we were named 'Best Place to Work for Employee Satisfaction' by the Nursing Times. The same year, we won the Workforce category at the HSJ Awards. In the latest NHS Staff Survey results 2020, we had the best response rate amongst community trusts nationally.

We are the top community trust in the country on the theme Quality of care for the third year.

We had the highest percentage of staff who felt they are able to deliver the care they aspire to and are satisfied with the quality of care they give to patients or service users.

Infection Control


As an NHS Trust we strongly encourage and support vaccination uptake as this remains the best line of defence against COVID19.

Please see the Job Description and Person Specification for full details regarding main responsibilities for this position.
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