Inbound Contact Centre Executive - Redditch, United Kingdom - KPI People
Description
**Inbound Contact Centre Executive - Redditch- £20,000 Basic Salary
- £23,000 OTE (uncapped) -**
Full training provided -
Immediate start -
Our client, a busy Franchised Dealership, in Redditch have the requirement for an Inbound Contact Centre Executive to join their high performing team.
Please note, previous Contact Centre experience is not required as full training is provided. This role will suit anyone with an outgoing personality, an excellent telephone manner and the drive to achieve and outperform targets
Responsibilities
As an Inbound Contact Centre Executive your responsibilities will include:
- Receiving calls from existing customers
- Secure bookings for Servicing, Repairs & MOTS's
- Be knowledgeable about the services available
- Maximising every opportunity
- Delivering the very highest levels of customer service
Experience, Skills & Qualifications
Essential Requirements:
- Excellent Telephone Manner
- Outgoing personality
- Drive to achieve and outperform targets
- Stable employment history
Desirable Requirements:
- Call Centre Experience
- Motor Trade Experience
Remuneration & Benefits:
- £20,000 basic salary
- £23,000 OTE (uncapped)
- Extensive Benefits Package
Working Hours:
- Monday to Friday 8.30am 5.30pm
- 1 hour lunch break
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