Document Control Assistant - Peterborough, United Kingdom - Taylor Rose MW
Description
The Taylor Rose MW Peterborough Office are looking for a new Document Control Assistant to join their hardworking and organised team.
Document Control Assistants form the Document Control Team who are responsible for processing incoming post for the entire firm via the centralised digital mailroom based in Peterborough.
Document Control Assistants are also the first point of contact for greeting clients, visitors and deliveries, part of the role is to create an excellent first impression, providing a welcoming and professional environment, and delivering high quality customer service.
Document Control Assistants will need to be organised, able to work in a fast-paced environment, prioritise tasks, learn new skills and be able to work in a team or individually to ensure all post is processed daily.
Reporting to the Document Control Team Leader & Costs Legal Support Manager, you will be part of a fantastic team, working together to ensure the incoming and outgoing post is dealt with for the entire firm.
This role involves but is not limited to:
Opening post, sorting, scanning, separating original documents and distributing mail from the digital mailroom tool
Processing outgoing post including letters and parcels, using Royal Mail PPI system, Click & Drop or couriers as appropriate
Dealing with colleague queries on mailroom
Greeting clients and visitors, maintaining a professional approach
Accepting/processing client documentation
Certifying ID documents
General admin duties
Receiving deliveries into the office and distributing accordingly
Providing refreshments for clients and meetings
Covering holidays and sickness of team members
Arranging courier/parcel deliveries and collection when required
Training new members of the team as necessary
Requirements:
A professional, flexible and reliable attitude and approach
Strong organisational skills
Presentable appearance
Customer focus with a proactive "can do" attitude
Strong communication skills & ability to communicate at all levels and across all departments
Able to work within a team as well as independently
Able to demonstrate initiative, strong work ethic and ability to problem solve
Ability to prioritise workload
Acute attention to detail
Willingness to learn new skills and adapt to change
Have a good understanding of the Microsoft office and ability to learn use of case management systems
Job Types:
Full-time, Permanent
Salary:
£18,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Gym membership
- Wellness programme
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Peterborough, PE1 5DD: reliably commute or plan to relocate before starting work (required)
Experience:
- Administrative: 1 year (preferred)
Work Location:
One location
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