Secretary/pa - Chesterfield, United Kingdom - Brett Martin

Brett Martin
Brett Martin
Verified Company
Chesterfield, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job Title:

Secretary PA - Brett Martin Ltd**
Responsible to:Sales Director**
Main Purpose: Responsible for providing secretarial and PA duties to the Sales Director, Managing Director and GB plumbing and drainage sales teams.

This will include all administrative support and co ordinating marketing activities of Brett Martin Plumbing and Drainage Ltd. Liaising with all relevant internal and external personnel to deliver the business plan and objectives.


Main tasks and duties
-
PA and Secretarial duties _
-
Accountability_

  • To assist the Sales Director and sales team to achieve company objectives.
  • Operate and update the CRM system.
  • Secretarial and PA duties in support of the Sales Director, Managing Director and the Plumbing and drainage sales/commercial teams.
  • Co ordinating the daytoday Marketing activities with the Marketing department ensuring all customer expectations are met.
  • Manage all point of sale and promotional literature and liaising with the Group Marketing department.
  • Liaising with senior Managers across the group to facilitate company objectives.
  • In depth spreadsheet analysis on a bespoke basis
  • Liaising with BDM's and the Technical department ensuring any issues raised are resolved to a satisfactory manner.
  • Providing Catering for Board and Sales meetings.
  • Opening mail and directing appropriately.
  • Organising sales conferences seminars exhibitions and all commercial activities.
  • Ensuring there is always adequate stationary for the department.
  • Sales Directors diary management.
  • Coordinate hotel and travel bookings for the Directors and Sales teams including all flights.
  • Manage price increase communications to all customers ensuring all expectations are met.
  • To record and monitor all departmental holidays and sickness in conjunction with the HR department.
  • Any other adhoc duties
-
Decision Making Authority _

  • Responsible for Director support, ensuring customer care and expectations are met.
-
Problems and Challenges _

  • Ensure the Sales Director is informed in an accurate and timely manner of any issues.
  • Maintain a high degree of accuracy in all work performed.
-
General_

  • Any other duties as may reasonably be required.
-
Communications_

  • Ensure communications are maintained at the highest possible level between management and the workforce and keep directors advised of impending situations which could develop into more serious problems;
  • Ensure staff are kept fully briefed regarding the work and performance required from them and give direction and support to ensure that tasks are completed on time;
  • Develop mutual respect with employees, by ensuring that all dealings are objective and impartial.

PERSON SPECIFICATION

  • Several years' experience in a similar role as a Secretary /PA to company Directors/Senior Managers
  • Give clear, influential communication.
  • Good planning and problemsolving skills.
  • Strategic thinking skills.
  • A structured approach.
  • Good working knowledge of developing and maintaining CRM systems.
  • Excellent interpersonal and communications skills
  • Experience of Sales Marketing

Competencies

The key competencies required for the Secretary/PA role are as follows:

Leading and decision making

  • Takes initiative, acts with confidence.
  • Makes timely, clear decisions based on all possible outcomes.
  • Provides others with clear information.
  • Engages, motivates, and empowers the team members.
  • Sets appropriate standards of behaviour.

Communicating and influencing
Makes a strong personal impression on others.

  • Projects credibility
  • Manages conflict.
  • Gains agreement and commitment from others by convincing and negotiating

Experience and knowledge
Ideally have sound knowledge of internal PA functions and its interaction throughout the Management team

  • Good working knowledge of developing and maintaining CRM systems.
  • Develops knowledge through continuous professional development.
  • Uses technology to achieve work objectives.
  • Learns rapidly in new situations.
  • Management of ISO 9000 systems and procedures

Strategic thinking
Identifies and develops a positive vision of the company's future potential.

  • Takes account of a wide range of issues across the company
  • Works strategically to realise organisational goals effectively and efficiently.

Organising and delivering results
Plans activities and projects in advance considering all possible outcomes.

  • Consistently achieves project goals in a timely manner.

Job Types:
Full-time, Permanent


Pay:
From £28,196.00 per year


Benefits:


  • Company events
  • Cycle to work scheme
  • Free parking
  • Health & wellbeing programme
  • Onsite parking

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Education:


  • GCSE or equivalent (preferred)

Experience:


  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language:


  • English (preferred)
Licence
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