Service Technican - Slough, United Kingdom - Citygate Automotive

Citygate Automotive

Verified Company

Slough, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Us

Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire.

We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide excellent quality training and internal progression opportunities.

Why Citygate

Citygate is founded on a simple vision: "to grow a business we are proud of through a commitment to excellence".

As a privately owned and entrepreneurial business, we're welcoming, inclusive, have a great team ethic and have worked hard to create a positive working environment that we can all be proud of.

We have ambitious plans for the future and we need driven, focused and skilled teams to help us achieve this.

That's why every Citygate employee has access to our award-winning learning programme, whether that's operated from our purpose-built Citygate Academy facility or through working with our brand partners.

The inventive automotive industry has always been popular with the innovators and creators.

But now, more than ever, it's the perfect career space for those looking to stand at the forefront of change - specifically, the transition to Electric Vehicles.

Role overview

We are looking for a passionate Service & MOT Technician to repair and service our vehicles to the highest standards possible.

You will be working as part of a team to ensure customer satisfaction and repeat business for the retailer.

Key responsibilities
Your key responsibilities as a Service & MOT Technician will be:

To receive work from the workshop controller and carry out related checks, administration and protection routines
To assess tool and equipment requirements and communicate any related issues
To service and repair all vehicles
To report on all additional repair requirements as they are identified
To make written and verbal reports on service and repair activity to the workshop controller in order to obtain authorisation
To complete all administrative procedures (including warranty) relating to service and repair work
To maintain a clean, tidy and safe working environment
To undertake vehicle road tests when necessary
To assist with development and training of other technicians
To attend meetings and training programmes as required
To perform other duties in support of other team members as required

About You
As a Service & MOT Technician, you will ideally have the following skills and attributes:

You will be a Level 3 qualified vehicle technician ideally with VAG group background
Excellent problemsolving skills and strong attention to detail
A strong customer service focus with the ability to communicate technical information to a nontechnical audience
Outstanding organisation and time management skills with the ability to work to deadlines

What's in it for you?
With our benefits there is something good for everyone.

We're a progressive business that believes building a good team culture is not only good for everyone who works for us - but it makes a difference to how we engage with customers too.

That's why when you join Citygate, you can expect to receive a wide range of impressive employee benefits including:

Access to our inhouse training academy for everyone
Access to The Volkswagen National Learning Centre for specific roles
Internal career progression opportunities across our various brands and locations
Electric Vehicle (EV) Training levels 1 4 depending on role
High street discounts
Wellbeing portal
Employee assistance programme
Purchase, service and parts discounts
Employee referral scheme
Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme