Housing Support Officer - Hillingdon, United Kingdom - Cromwood Housing

Cromwood Housing

Verified Company

Hillingdon, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Cromwood Housing specialise in providing housing solutions to those in housing need. We do this through long established partnership working with Local Authorities, the Home Office, and property owners.

We are looking for an experienced
Housing Support Officer to manage blocks of flats in the London area.

This involves undertaking all aspects of property management including initial sign up of tenants, dealing with ASB, monitoring rent arrears and liaising closely with the tenants to resolve any tenancy issues.

Location:
Based at our Hillingdon office

Salary:
£27,500 per annum

Hours:
Monday - Friday, 9.30am - 5.30pm

Benefits: 35 days paid annual leave, car and fuel for business use, work tablet and mobile phone

Main duties for the Housing Support Officer role include:

Responsible for signing tenants up to the property, ensuring that they are aware of all aspects of the tenancy
Undertake regular visits to the property on weekly basis to deal with any tenancy related issues
Deal with any potential complaints received, this may include reports of antisocial behaviour, noise nuisance, property condition and environmental issues
Responsible for enforcing tenancy conditions accordingly whilst working with other members of staff to ensure this is understood
Work closely with our customers and offer advice & help to promote positive behaviour
Provide an excellent level of customer service to our tenants on the blocks
Ensure that vulnerable residents are signposted to key agencies
Provide appropriate support in our capacity as landlord
Ensure inventories are taken prior & post bookings
Report any noncompliance to Tenancy Agreement
Report any damage or repairs required
Ensure the property is made available for let within 24hrs.

Requirements for the Housing Support Officer role include:

A proven record of housing management experience
Experience of dealing with ASB
Experience of dealing with rent arrears and evictions
A valid driving licence is essential
Good record keeping skills
Must be residing in West London Area and Suburbs
Good communicator who can work well with partners

If you have the experience and requirements described above, please send your CV and a cover letter explaining why you feel you are suitable for the role.

By submitting your CV, you are giving your consent for us to use your details to assess your suitability for this vacancy.

Job Types:
Full-time, Permanent

Salary:
£27,500.00 per year

Schedule:

Monday to Friday
No weekends

Application question(s):

Please tell us the first part of your postcode

Experience:

- social housing management: 1 year (preferred)

Licence/Certification:
- driving licence (preferred)

Work Location:
One location