Retail and Hospitality Associate - London, United Kingdom - ISS Facility Services

ISS Facility Services

Verified Company

London, United Kingdom

6 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
London
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Hours of work: 40
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Contract Type: Permanent
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As a Retail & Hospitality Associate, you will warmly welcome all guests, ensuring they feel delighted they chose to visit. Your responsibilities include preparing and serving hot or cold beverages such as coffee, espresso drinks, blended coffees, and teas, as well as ready-to-eat foods like pastries, bagels, sandwiches, and salads.
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You will always serve guests with a caring and happy attitude, creating a positive and inviting atmosphere. You will support the Café Manager and Events Associate by ensuring food and drink experiences for events are set up and broken down seamlessly.
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Additionally, you will assist with the preparation, presentation, and service delivery of catering requirements, maintaining the company's standards and meeting the client's satisfaction.
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A flexible approach to daily business needs and supporting the team when needed is essential in this role.
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Key Responsibilities
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Ensure the food and drink offer is the first choice for our members and event attendees*:

Receive, process, prepare and deliver food and drink orders*:
Keep the service and back of house areas in a clean and safe condition*:

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Stay on top of trends and discuss these with your manager:

Know the offer inside out, and be able to make informed recommendations to our clients:

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Pre-empt the needs of our customers and create meaningful and memorable experiences:

Keep our team, visitors' and clients safe with our safety-first mentality, using the safety tools available to you

Professional and Personal Competencies/Qualifications
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Experience in a range of premium high-end food and drink destinations*:

Previous hospitality and event experience*:
Must be able to identify and resolve issues and challenges to meet and exceed the expectations of our client*:

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SCA Brewing or Sensory Professional qualifications desirable

The Company
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ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
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Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
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Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link:TalentPlace