Receptionist (Part-time) - Brandon, United Kingdom - Primary Care Careers

Primary Care Careers
Primary Care Careers
Verified Company
Brandon, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Part time
Description

About the Role:

Lakenheath Surgery is hiring a receptionist to join our practice team.

This role is offered on a part-time basis, for 16.5 hours a week over Tuesday, Wednesday and Friday, with actual sessions to be agreed.


Main duties of the role include:

  • Ensuring that enquiries from patients are efficiently and courteously handled whilst maintaining patient confidentiality at all times.
  • Opening of surgery premises, checking heating and ventilation.
  • Scanning in clinical letters.
  • Booking appointments for patients within the clinical computer system (SystmOne).
  • Filing and extracting records.
  • Distributing patient records to the doctors for their surgeries when required.
  • Receiving post and distributing accordingly.
  • Receiving and directing patients on arrival.
  • Answering general enquiries, explaining surgery procedures and making followup appointments for patients and ensuring callers are directed to the appropriate healthcare professional.
  • Receiving and recording requests for home visits.
  • Updating patient records with results and appointments.
  • Receiving messages for all staff.
  • Ensuring that an adequate supply of stationery is available in the consulting rooms and reception area.
  • Maintaining practice telephone directory.
  • Ventilating and tidying waiting room after surgery.
  • Ensuring that the reception area is left tidy and ready for use by incoming colleagues, and that information, unresolved or urgent, is passed on.
  • Undertaking clerical duties as delegated by the partners/practice manager.
  • Cover for additional hours will sometimes be required.

All applicants should have:

  • Good communication skills.
  • Good computer and keyboard skills.
  • Flexibility to work additional hours between 8.00 am pm to provide holiday/sickness cover, when required.
  • An ability to maintain patient confidentiality at all times.

About Us:

We have a well-equipped, purpose-built surgery in Lakenheath.

Our team consists of three GPs, two practice nurses, a healthcare assistant, four dispensers, five receptionists, a secretary and a practice manager.

We work closely with the district nursing team, the health visitors and the midwife.

We offer 4 weeks' of annual leave, plus bank holidays, pro rata.

**Disclosure and Barring Service Check
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