Customer Service Advisor - Leeds, United Kingdom - CHANNEL ALT LTD

CHANNEL ALT LTD
CHANNEL ALT LTD
Verified Company
Leeds, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Duties:


  • Analyse customer needs and recommend suitable financial products or services
  • Investigate and resolve customer complaints or issues promptly
  • Maintain a high level of product knowledge to effectively address customer inquiries

Qualifications:


  • Previous experience in a customer service role, preferably within the financial services industry
  • Excellent communication skills with the ability to interact with customers in a clear and concise manner
  • Strong analytical skills to understand customer requirements and provide appropriate solutions
  • A proactive approach to problemsolving and a strong focus on customer satisfaction

Job Types:
Full-time, Permanent


Pay:
From £25,218.22 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Leeds: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 31/05/2024
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