Head of Delivery, Performance and Engagement - Glasgow, United Kingdom - Cabinet Office

Cabinet Office

Verified Company

Glasgow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Details:

Reference number:

Salary:

- £61,710 - £66,614
Job grade:

Grade 6
Contract type:
Permanent
Business area:
CO
Government Security Group
UK Security Vetting Delivery
Type of role:
Business Management and Improvement
Customer Insight
Senior leadership
Other
Working pattern:
Flexible working, Fulltime, Job share, Parttime
Number of jobs available:
1Contents

Location

About the job

Benefits:

Things you need to know

Location

Glasgow, YorkAbout the job

Job summary:

UKSV has an exciting opportunity to join as the Head of Delivery, Performance and Engagement, leading an experienced team enjoying both growth and innovation based at the heart of national security for the government. You will become an essential member of the senior leadership team and a vital component to the transformation of the organisation. You will work collaboratively with cross department teams, encouraging knowledge sharing and establishing continuous improvement throughout UKSV.

Job description:

Your key responsibilities will include:

Providing effective leadership in the visionary direction, seeking opportunities to improve the quality of output and overall performance and coordinating planned changes in the development of UKSV's delivery plan.
Creating and embedding processes and policies in support of UK Security Vetting's mission, embedding a customer

- centric and continuous improvement culture and organisational planning within UKSV's Delivery team.

Proactively anticipating demand, generating and updating service level agreements (SLAs), ensuring balance of delivery meets with the available resource and cost models.
Monitoring service delivery, challenging current process and work practices to ensure the client's needs are met by keeping strong communication channels throughout delivery.
Exercising incident management, business continuity and disaster recovery plans to identify any service continuity vulnerabilities, developing and implementing necessary improvements.

Person specification:

To be successful within the role of Head of Delivery, Performance and Engagement within UK Security Vetting, you will be able to demonstrate the following skills and experience:

Thriving leadership skills, both of high performing teams and corporately, that inspire and enable people to deliver exceptional performance.
Excellent communication and interpersonal skills with a natural ability to build rapport and trust with clients and stakeholders when required.
Ability to work under pressure, meet tight deadlines and manage teams to achieve various KPI measures with successful outcomes
Ability to demonstrate senior operational management and leadership in a similar delivery environment.
Be highly collaborative, creating an inclusive environment and building effective partnerships both internally and externally with a strong focus on continuous improvement

Desirable:

Firsthand experience of delivering cultural change within a large organisation
Experience of supporting organisations through significant business transformation
Ability to develop high performing teams, with an embedded culture of continuous improvement

Behaviours:

We'll assess you against these behaviours during the selection process:

Seeing the Big Picture
Leadership
Changing and Improving
Seeing the Big Picture
Leadership

Benefits:

Learning and development tailored to your role.
An environment with flexible working options.
A culture encouraging inclusion and diversity.
A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.
A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.
This role will be based in either York or Glasgow. UKSV operates a hybrid working policy. There is flexibility to split your working week but with a minimum requirement of 4060% in a Cabinet Office Hub.

Things you need to know

Selection process details:

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.
Application process

At sift stage you will be assessed on the Behaviours and Experience elements of the Success Profiles.

You will be asked to provide a 250-word statement on the Behaviours Seeing the Big Picture and Leadership.

Those selected to progress to the next stage will be invited to interview and you will be asked to prepare a presentation.

If selected for interview, more information will be provided

Selection process
At interview you will be assessed on the Behaviours and Experience elements of the Success Profiles.

The Behaviours being assessed are Seeing the Big Picture, Leadership and Changing and Improving.

Expected sift date - w/c 06/02/2023
Expected interview date/s - w/c 20/02/2023
Interview location - Google Meet

Further Information
A reserve l