Trainee Application Support Specialist - Halesworth, United Kingdom - Spectra Packaging Solutions Ltd

Spectra Packaging Solutions Ltd
Spectra Packaging Solutions Ltd
Verified Company
Halesworth, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Due to continued expansion, we are currently seeking a Trainee Application Support Specialist to work within a small but dedicated IT team across 2 sites within the Holton/Halesworth area.


You will be required to provide specialist support across a wide range of hardware and software issues to ensure the business runs smoothly and assist, design, maintain and develop complex software solutions across a variety of technologies, utilising existing software development tools currently in use by the team.

The role is varied and will require a team player who is adaptable and service-driven to meet the needs of team objectives.


Responsibilities and Duties

  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
  • Monitoring and maintaining computer systems, telephone systems and networks.
  • Responding in a timely manner to service issues and requests.
  • Providing technical support across the company (this may be in person or over the phone).
  • Setting up accounts for new users.
  • Repairing and replacing equipment as necessary.
  • Liaising with thirdparty companies (both software and hardware) to guarantee the unique needs of the business are met.
  • Developing a detailed understanding of our current software, data structures and processes across our systems
  • To become involved in the next generation of Software projects across the business
  • Testing new technology and software.

You will have:


  • Demonstrable experience of working with hardware and networks.
  • Proven knowledge and understanding of and SQL Server. Experience in Python and Django is beneficial but not crucial.
  • Knowledge of software engineering best practices. For example, testing processes, coding standards, version control.
  • The ability to demonstrate good skills in analysis and logical thinking.
  • A passion for working in IT, adaptability to flourish in an everchanging environment and a drive to improve your technical skillset.
  • An excellent team player with effective interpersonal skills to build positive relationships with others.
  • An innovative mindset in exploring better ways of working and solving problems independently.
  • An honest, reliable and hardworking work ethic with a positive 'can do' attitude.
  • Conscientious with a sharp eye for detail and a pride for delivering excellence consistently.
  • An ability to pick up processes and operations effectively.
  • Flexible and willing to adapt.
  • Committed to sustainability in terms of supporting the environment.
  • Selfmotivated, embracing challenges and open to change.
Please note that this list in not exhaustive.


Closing date:
Sunday 2nd June 2024

Job Types:
Full-time, Permanent


Benefits:


  • Additional leave
  • Company pension
  • Cycle to work scheme
  • Free parking
  • Life insurance
  • Onsite parking
  • Sick pay

Schedule:

  • Monday to Friday

Work Location:
In person

Application deadline: 02/06/2024
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