Service Coordinator - Tewkesbury, United Kingdom - Juice Recruitment Ltd

Tom O´Connor

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Tom O´Connor

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Description
Juice Recruitment are delighted to be supporting a fantastic. fast-growing company in their search for Service Co-Ordinator to join their exciting and enthusiastic team in Tewkesbury.


Key responsibilities:

  • Deploying engineers' diaries and notifying customers of visits
  • Arranging callouts with customers and engineers
  • Scheduling works including checking when parts have arrived
  • Booking in training/meetings/project days/sickness for engineers
  • Assisting service managers with customer reports and resource planning for the region
  • Answering the telephone to assist customer and engineers with enquiries and redirecting calls to appropriate departments
  • Renewing contracts
  • Hitting targets and exceeding KPI's

Requirements:


  • Highly motivated and organized
  • Excellent written & verbal communication skills
  • Strong organizational skills and able to multitask
  • Ability to work under strict deadlines
  • Experience with planning software
  • Experience with Microsoft Office
  • Prior experience in Planning / Coordination role
Core hours are: 8.45 am pm, Monday - Friday (Full Time)


Salary:
Up to £28,000

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