Service Coordinator - Tewkesbury, United Kingdom - Juice Recruitment Ltd
Description
Juice Recruitment are delighted to be supporting a fantastic. fast-growing company in their search for Service Co-Ordinator to join their exciting and enthusiastic team in Tewkesbury.Key responsibilities:
- Deploying engineers' diaries and notifying customers of visits
- Arranging callouts with customers and engineers
- Scheduling works including checking when parts have arrived
- Booking in training/meetings/project days/sickness for engineers
- Assisting service managers with customer reports and resource planning for the region
- Answering the telephone to assist customer and engineers with enquiries and redirecting calls to appropriate departments
- Renewing contracts
- Hitting targets and exceeding KPI's
Requirements:
- Highly motivated and organized
- Excellent written & verbal communication skills
- Strong organizational skills and able to multitask
- Ability to work under strict deadlines
- Experience with planning software
- Experience with Microsoft Office
- Prior experience in Planning / Coordination role
Salary:
Up to £28,000
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