Japanese Speaking Travel Consultant - Bristol, United Kingdom - Centre People Appointments Ltd

Centre People Appointments Ltd
Centre People Appointments Ltd
Verified Company
Bristol, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Japanese speaking Travel Consultant
A Specialist travel agency based in Bristol is currently recruiting a Japanese speaking Travel Consultant.
You will work within a sales team, as well as working with the global sales team.

You'll learn from your Travel Consultant peers and keep up-to-speed with the work of their Product function to ensure you always know the best available options for your clients.

You'll also work closely with their external suppliers as well as their internal Booking Delivery and Customer Experience teams, ensuring that you provide them with all the necessary information about your clients for them to deliver the trip they are looking for.


TYPE:
Permanent, full-time


WORKING HOURS: 9:00-17:30, 37.5 hours per week(*) Some Saturday work will be required on a rota basis, with additional pay and time off in lieu to compensate

SALARY:
£ K depending on experience, plus uncapped bonus


START:
October 2023


OTHER:
Good benefits


MAIN RESPONSIBILITIES as Japanese speaking Travel Consultant:

  • Create high-quality tailor-made itineraries for direct and trade clients based on their requirements
  • Work to achieve individual and team sales targets; converting enquiries to sale and maximizing value from each enquiry
  • Coordinate all aspects of the client booking to ensure successful delivery of trip.
  • Create final travel document and quality check them, to ensure high quality, accurate information is received by our clients
  • Take a proactive approach to learning and development to ensure your sales skills, customer service and product knowledge is always improving
  • Undertake familiarisation visits and inspections in our destination countries where required, to boost your own knowledge and share insights gained with your peers and Product team
  • Other reasonable tasks as requested by IAT Programme Manager/Sales Team Leader/Branch Sales Manager

Japanese speaking Travel Consultant IDEAL CANDIDATE:

  • A high level of customer service and/or sales experience
  • Experience of working in the travel industry
  • Extensive experience travelling, working or ideally living in Japan, coupled with a passion for the area as a travel destination
  • Strong organizational and planning skills
  • Attention to detail and problemsolving skills
  • Excellent time management skills
  • Business level of fluency in both English and Japan

All applicants must have the right to work in the UK as the Company is not able to offer visa support.

Salary:
£24,100.00-£25,600.00 per year


Benefits:


  • Life insurance

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Bristol, Bristol: reliably commute or plan to relocate before starting work (required)

Experience:


  • Customer service: 1 year (preferred)
  • Sales: 1 year (preferred)

Language:


  • Japanese (required)
  • English (required)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person


Reference ID:
TK45034
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