Service Designer - Glasgow, United Kingdom - NHS Scotland

NHS Scotland
NHS Scotland
Verified Company
Glasgow, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Looking for a rewarding Career in the NHS?
The NHS is the largest employer in Scotland


Who We Are


As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year.

NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services


Where We Are:


Our Regional Centres are located at Hillington, Cardonald, Clydebank, South Queensferry, Dundee and Aberdeen, and this role can be based at our
West Regional Centre in Hillington.


This Role:
Service Designer


The Service Designer will be responsible for planning and leading the delivery of service design activity across different NHS 24 services and priorities.

Being one of the first members of a new discipline for the organisation, the post holder must be able to engage with senior internal and external stakeholders, balancing project-level design practice with influencing and advocacy, growing the understanding of and appetite for good design within the organisation and the wider environment.


The post holder will be expected to build upon existing user-centred design work and establish service design practices and capabilities in new and existing teams.


The role will line manage and be responsible for other User Centred Design staff within the directorate, providing service design expertise across the organisation, to new service developments and to support service improvements.


Interested?

Predicted Timeline

Advert closing date

At 23:59 on 10th
of February 2023

Shortlisting finalised by hiring manager

by 17th
of February 2023

Interviews to be held

by 3rd
of March 2023
*

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