Administrator - 13826577 - London, United Kingdom - Multi Trades Recruitment Limited

Multi Trades Recruitment Limited

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Overview:

Monday to Friday
8am 5pm

- £11.9- 3 weeks cover work

General Overview:

Working morning or evening shift at Loughborough University in the London campus's main reception.

Reception duties

Greeting, directing university guests and answering enquiries.
Answering the main switchboard telephone for the building in a professional and timely manner and using a database to make reservations received from various sources.
Make up swipe card for entry into buildings and rooms, using propriety software.
Report defects to Engie Helpdesk. Receiving mail.
Monitor BMS and fire alarm system.
To deal with all enquiries to Engie Reception desk.
Receptionist to attend identified training.
Liaise with clients daily.
Ability to adapt to operational needs and perform any other adhoc tasks which Loughborough University may require.

Impact:

Ensuring the ongoing day to day running of Loughborough reception.
Dealing with clients/customers in a polite and professional manner.
Receptionist is the front of house for Loughborough and therefore represents the University.
Receptionist is the first point of call and can impact the safety of students and staff.

Complexity:

Being able to prioritise workload.
Reception can be very busy at peak times but same level of service must be delivered.
Customer requirements change and reception must evolve with this and meet their expectations.

Qualifications or Required Experience:

Good IT skills. Being able to communicate at all levels; client, customer and suppliers. Flexibility, being able to manage own workload and working to deadlines.