Service Manager - Hasland, United Kingdom - Domus Recruitment Ltd

Domus Recruitment Ltd

Verified Company

Hasland, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

I am looking for a reliable and experienced Service Manager to come and join a well-known private care provider that I am working closely with.

They are a private care provider of support for people with autism, learning disabilities and mental healththeyhave 2 services that you will be providing management for they support people to live as independently as possible within their own homes and also in residential care.

This is a supported living services in Derby, Derbyshire that provides support for adults with learning disabilities or autism, who are transitioning into adulthood.

Key Responsibilities of a service manager:

To function as care co-ordinator for named clients and to assist in ensuring individuals' needs are addressed pro-actively through sound care planning including meeting clinical needs.
Lead the care team to ensure that residents' physical, emotional and social needs are identified and met through assessment and care planning.
To lead the care team in achieving and where possible exceeding, care standards determined by CQC, Local Authority Contract Monitoring
To encourage effective working relationships within the house and with the multidisciplinary team approach to promote a highquality service.
Maintain close working relationships with professional partners to achieve successful clinical care outcomes, and achievement of management performance objectives.
To promote a therapeutic environment in line with the principles of ordinary living.
To assist in the management of a defined staff team including the supervision of staff, including the leading of shifts on a daytoday basis.
Lead, manage and develop the work of the staff team by setting objectives and supervising staff.

Carry out appraisals and ensure development needs are met through appropriate training and staff development programmes.

Assess all aspects of Client care needs and provide health supervision and direct care when required.
Ensure that records relating to residents are understood, acted upon by all staff and that they are reviewed on a regular basis.
Utilise Monitoring Tools to any Care and Safeguarding of Adults concerns to ensure issues are identified and effectively addressed.
Review and effectively manage the delivery of care standard and achieve any regulatory improvement or action plan requirements within the specific time scales.
Provide and complete the weekly reports to head office advising of remedial action in relation to the quality audits and maintenance of the project.
Ensure that all Policies and Procedures are followed.
Comply with budgeting of finances in relation to money within the home and the budget of the project.
Ensure that Equal Opportunity policies are followed and promoted within the home with regard to both staff and residents.
Be available for oncall duties, as required.
A commitment to be flexible and to embrace change is expected.
To participate in meetings, training and workshops as required.

Service manager Requirements:

Relevant degree, diploma, or recognised professional qualification or appropriate experience.
Qualification in Management.
A willingness to undertake appropriate training.
Extensive experience of service management.
Proven experience of liaising with a wide range of stakeholders.
Experience of working within a senior management team.
Experience of working within a health and social care setting.
Appreciation of the geographical boundaries that the Organisation operates within.
Involvement in quality standards and internal auditing processes.
General awareness of regulatory requirements as required under CQC.

Benefits:

25 days annual leave plus bank holidays.
1 week in every 78 weeks oncall.
Company sick pay (dependent on length of service).
Bonus scheme of up to £1,800 per year (dependent on achieving KPIs).
Opportunity to complete funded qualifications to support in your professional development.
A variety of internal support functions in place to help you succeed.
In 2023, we are focusing on digitalising operations with the introduction of electronic care planning, quality management system and HR system to ease.

If you are interested in the vacancy above, please call Kyle at Domus Recruitment.