Admin Lead - Cambridge, United Kingdom - Granta Medical Practices
Description
Granta Medical Practices is the largest GP Surgery in South Cambridgeshire; Sawston Medical Practice and Linton Health Centre, Barley Medical Practices, Royston Health Centre and Shelford Medical Practices.
We provide medical services to 58,000 patients with a dedicated and enthusiastic team of clinicians and support staff.Primary Care Experience is essential.
Job Summary:
The purpose of the role is to:
- Oversee the Administration Team Roles and Tasks
- Management of scanning, Coding and workflow process
- Attend admin meetings including Safeguarding Meeting when required.
- Deal with enquiries by telephone or in person.
- Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
- Planning and coordinating administrative procedures and systems and devising ways to streamline processes in the use of systmone.
- Recruiting and training personnel and allocate responsibilities and office space.
- Assessing staff performance and provide coaching and guidance to ensure maximum efficiency
- Conduct semiannual evaluations of administrative personnel and provide guidance about potential improvements in each employee's performance
- Serve as the liaison between administrative personnel and senior management, communicating needs and concerns so they can be handled expeditiously
- Any other duties as advised by the line manager
Duties and Responsibilities:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list.
- Taking accurate messages and passing on information
- Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
- Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
- Providing clerical assistance to Practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
- Supervising daytoday operations of the administrative department
- Hiring, training, and evaluating employees, taking corrective action when necessary.
- Developing, reviewing, and improving administrative systems, policies, and procedures
- Any other duties as advised by the line manager
Pay:
£33,000.00-£35,000.00 per year
Benefits:
- Company pension
- Onsite parking
Schedule:
- Monday to Friday
Work Location:
In person
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