Hampton By Hilton - Belfast, United Kingdom - Andras Hotels

Andras Hotels

Verified Company

Belfast, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Us

Andras Hotels is Northern Ireland's largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years.

We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members.

We offer a range of staff benefits and opportunities to grow your career in our fast-growing company.

What is the job?
Our Food & Beverage team makes memories for our guest. The sights, sounds, scents and, importantly, service.

As a F&B Team Member you'll welcome our guests, recommend food and drink and help keep service on-track and up to standard.

By tailoring each guest's experience to their unique tastes, you'll create memories as delightful as the dishes.

Pay
Up to £10.80 per hour, depending on age

Hours:

24/32/40 hours per week

What we offer:

Discounted Hotel rates across 6000 hotels worldwide
Increased annual leave with service
Health Care Cash Plan
Recruit a Friend Scheme
Employee of the Month Award
Staff meals while on duty
Discounted rate at Bodyscape Health Club based at Crowne Plaza

Andras Academy

Training & Development Programmes & progression opportunities within the Andras Hotels Group
Discounted Hotel Rates
Hotel Incentive scheme

About The Role

Your day to day

Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you'll turn our high standards into memorable meals for every guest
Own your Workstation keep on top of supplies and equipment, and minimise waste
Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents
Help create a safe space by following our safety procedures and wearing necessary protective equipment
Be cleaner than clean meet or exceed local cleanliness and hygiene laws
Give guests a better experience by helping with any queries or advice
Wear your uniform with pride
Take on other adhoc duties when the whole team needs to pull together.

How do I deliver this?
"Hamptonality" is a term that the brand uses to define the proactive, friendly service that Hampton hotel team members offer guests daily, aligning with the product and amenities at the hotels.

Each member of the Hampton team is committed to anticipating and fulfilling guests' needs and therefore always strive to be:

Friendly: I always go out of my way to be friendly to my colleagues and to guests

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Authentic: I am authentic and true to the brand
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Caring: I am caring and compassionate, I am always eager to lend a helping hand
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Thoughtful: I am thoughtful and consider the best course of action
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I find surprising ways to approach a challenge.
There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.

Required Criteria

Compliant as well as meeting local laws on food handling and serving alcohol, you'll be above the minimum age required
Good communication and listening skills
Ability to work in a fastpaced environment requiring flexible working and a genuine willingness to help guests and colleagues within the hotel.

Desired Criteria

Experience within the hospitality industry
Experience within a Food & Beverage/Waiting staff role
Experience within a customer service role

Skills Needed

About The Company
Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland.

Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments.

We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfast's largest hotel group with 1000 bedrooms in the City.

Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.

Company Culture

Andras Hotels is Northern Ireland's largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years.

We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members.

We offer a range of staff benefits and opportunities to grow your career in our fast-growing company

Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.

Company Benefits
What we offer

Health insurance, Vacation/Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Gym membership or wellness programs, Cycle to work, Referral bonus, Competitive salary, Preferential