Credit Controller, Part-time, Vans Direct - Sheffield, United Kingdom - Bestway

Bestway

Verified Company

Sheffield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

Main purpose & Scope of role:
The efficient collection, control and administration of monies owed to the Company.

As part of a small team flexibility, tenacity together with excellent communication, organisation and time management skills will be essential.

The success of the Credit function is business critical and as such this role will be instrumental in driving forwards the efficiencies and effectiveness of the team.

Key responsibilities & Accountabilities:

Ensure all collection calls, letters and follow up actions are carried out to meet agreed SLA
Cash Allocation, processing of bacs, card, cheque and cash payments
Control and maintenance of CSRs' daily banking via depots
Answering incoming calls daily from CSRs and the issuing of passwords to enable sales
Answering incoming calls daily and processing card payments from both CSRs and customers
Chasing up of 1 in 1 out accounts via CSRs that have gone beyond the maximum payment date
Maintaining contact with clients to ensure invoices are clear for payment
Resolving queries both internally and externally around outstanding invoices

Measures of Success & Key Relationships:
Measures of Success

Reduction in overdue ageing
Reduction in monthly direct debit failures
Reduction in legal instruction cases

Key Relationships

Credit Control team
Finance Team
Revenue manager
Customer Sales Team

Qualifications & Experience

At least 3 years prior relevant experience working in a credit control role and ideally in a sales driven environment.
Ability to establish and maintain internal and external customer relationships at all levels.
Calm and professional manner
Ability to influence & negotiate
Team player with proactive positive attitude
A systematic approach and an eye for detail
Ability to make judgements on need for consultation and escalation
Competent with Microsoft Office products especially Excel (Vlookups and pivot tables)
Experience of using finance systems

Dimensions:
Part of Credit Control Team, reporting into Credit Manager

Department:
Finance