Operations Manager - Witham, United Kingdom - Market36 Recruitment Ltd

Market36 Recruitment Ltd

Verified Company

Witham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Market 36 Recruitment are currently recruiting for an Operations Manager for our client based in Witham on a permanent basis.

Roles & Responsibilities

Overall management of the warehousing and transport operations including forwarding, administration and technical departments
Direct line management to heads of teams and indirect line management of 50 staff
Developing and maintaining relationships with customers and suppliers
Responsible for the effective and successful management of the departments' productivity, quality control, customer service, health and safety measures and finances
Serving as a company representative on regulatory issues, ensuring continuous improvement of the operational procedures, systems and processes. Whilst delivering accurate and insightful management reports and KPI's
Create and adhere to the departmental budget
Day to day operations for a busy multiclient warehousing operation with all associated tasks
Prepare and complete action plans; implement production, productivity, quality, and customerservice standards, resolve problems, complete audits
Contribute operations information and recommendations to strategic plans and reviews
Establish contracts and pricing and ensuring facilities maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health and safety agencies
Manage relationships with key operations vendors and track vendor pricing, rebates, and service levels
Work closely with the stock management team to perform analysis of inventory and ensure we are utilising our facilities effectively
Learn and understand the company's bespoke WMS in order to effectively report and analyse data
Critically evaluate raw data in order to identify trends and forecasts
Prepare an annual budget; schedule expenditures; analyse variances; initiating corrective actions
Management reporting including creating and updating KPI's
Meet or exceed operations labour budget expectations
Review and approve invoices via WAP and ensure they are submitted for payment in a timely manner
Maintain Health and Safety at work, following, and enforcing standards and procedures, complying with legal regulations
Become an ambassador for Health and Safety by overseeing any related investigations including the encouragement of near miss reporting.
Work with the HSEQ Manager on implementing any new and improved Health and Safety policies and processes
Work with the Warehouse Manager and HR to manage staff levels, compensation and levels of contract labour.
Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
Work closely with GM, HR team and management team to set and/or implement policies, procedures, HR initiatives and systems
Management of staff from beginning to end of the employee lifecycle with support and guidance from the HR department
Ensure the emphasis of performance management by creating measurable and fair KPI's, managed through HR's people management system
Involvement and support in disciplinary and grievance cases for the Operations department.

Experience, education & qualifications

Proven leadership in a supply chain environment
Conflict Management and resolution
Change Management
Decision-Making
Ability to liaise from shopfloor to Board level.
Dependable
Reporting Skills/KPI management
Deadline driven
Budget Development
Planning and Organising
Influencing
Delegation
Teamwork
Proven people management
Negotiation
Adaptability and flexibility
Critical Thinking and Problem-Solving Skills
Selfstarter, proactive and future focussed, with likeminded initiatives
Minimum of 10 years experience in a Senior Management role within Supply Chain/Warehousing industry
3PL experience beneficial though not essential

In return our client offers a salary of £50 - £60k DOE, 25 days holiday + bank holidays, private healthcare, life insurance, mobile phone allowance & enrolment into bonus scheme.