Digital Product Manager - City of London, United Kingdom - Age UK Group

Age UK Group

Verified Company

City of London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Age UK is recruiting a
Digital Product Manager to join our delivery focused Digital and Technology team. This is a newly created post will play a pivotal role during a critical transition year for the charity.

2023 is an exciting time for Age UK,we are developing a new organisational strategy and enhancing the digital experiences that we offer to older people, their friends and family, our local partners, and other supporters will be key.

This role focuses on the main website that has millions of visitors a year and plays a key role in our wider digital eco-system.

You will also have oversight of the microsites that we offer our local Age UK partners, Age Co which is Age UKs limited tradingsubsidiary and the website of Age International, all sit on the same Optimizely technology.

We are looking for a talented person who isn't afraid to get stuck in but can easily switch to being strategic.

This role is about developing clear product strategies and roadmaps, finding synergy and creating value for our users and the organisation.

Age UK is a large and complex charity, so you need a collaborative mind-set and stakeholder management experience.
Communicating and managing expectations will be something you love doing.

We have a few external agencies that help us develop our main site, you will be the key point of contact and establish good relationships to make sure we create the best digital experiences for our audiences.

You will be part of an ambitious Digital team and play an instrumental role in shaping how we manage digital products at Age UK.

The successful person for this role will be data-driven and will champion Agile ways of working and be a source of knowledgeon product management, helping to inspire others and embed best practice.

We are innovative, creative, and we take great ownership and pride in delivering positive solutions for the benefit of older people, we hope you will join us in this mission.

This role is offered on a Hybrid / London contract and will include occasional travel to our modern co-working hub in East London.

You will have:

Proven ability working as a Digital product manager or owner in an agile environment
Experience of creating product visions and strategies working with a variety of stakeholders
Experience in using product management methodologies in different contexts
Experience of the full product lifecycle and a good understanding of different team roles and activities required for successful delivery
Experience of setting key metrics and monitoring the success of products
Experience of mapping out complex user journeys
Experience of analysis and refining requirements (functional and nonfunctional)
Proven ability of managing product documentation such as backlogs, customer journeys, use cases, user stories and acceptance criteria
Experience of using data and insights to inform decision making
Experience of facilitating Agile ceremonies such as sprint planning, standups and retrospectives
Sound knowledge of UX principles and accessibility
Team player approach with the ability to build constructive relationships and work collaboratively with a wide range of people
Ability to resolve complex situations and deal sensitively with differences of opinion
Excellent communication skills both written and verbal
Ability to be proactive, assertive, resilient and convincing
Product management training and certification
Ability to see the bigger picture and provide strategic thinking that supports leaders with decisionmaking Experience in managing or mentoring others

What we offer in return:

Competitive salary, 26 days annual leave + bank holidays
Excellent pension scheme, life assurance, health cashback plan and EAP.
Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
Techscheme buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
Heka Fitness & Wellbeing Benefit.
You Did It Awards recognition awards from £

Additional Information:

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.