Senior Internal Engagement Coordinator - Nelson, United Kingdom - Digital Wholesale Solutions

Digital Wholesale Solutions
Digital Wholesale Solutions
Verified Company
Nelson, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Department:
Internal Engagement Team

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Salary:£30,000 p.a.

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Location:Office Based (Hull, Nelson, Ipswich, Southampton and Prudhoe) with flexibility to work from home


About the Team
Our internal engagement team is in place to make this a great place to work. Looking at constantly improving the employee experience.

Creating a fantastic company culture and increasing our internal NPS score through engaging company initiatives and events and the development of our employee programmes.


About the Role


As a Senior Internal Engagement Coordinator, you will be responsible for planning and delivering our internal events and initiatives, taking a creative approach, and driving engagement across our workforce.


Working with the engagement and events manager to create and implement a plan that will deliver an ever-improving engagement strategy.


Role responsibilities:


  • Proactively plan and successfully deliver employee engagement events and initiatives with a focus on high employee engagement
  • Manage and coordinate suppliers (internal and external) and all event logistics
  • Plan and organize events with attention to budget and time constraints
  • Build and maintain effective relationships to establish exact event requirements and objectives
  • Contribute to the engagement events plan for the year and input into the overall engagement strategy
  • Manage employee engagement groups across the business to deliver increased internal engagement with a focus on company objectives
  • Have an innovative and creative approach to increase engagement and satisfaction
  • Effectively utilise communication channels
  • Use engagement statistics to analyse results in order to adapt approach to improve and increase events success
  • Update and maintain records
  • Use pre & postevent feedback to determine best practices for future events including researching and conducting competitive bench marking
  • Work as a team to ensure actions for the engagement team are completed
  • Check policies, legislation, and regulations to ensure full compliance with current legal, health & safety, regulatory and company requirements
  • Carry out any 'ad hoc' assignments as and when required
  • Occasional work outside of business hours in relation to events

Essential Qualifications:


  • Experience in delivering engaging activities and events virtually & face to face
  • Confident in presenting at all levels across a variety of mediums
  • Can work independently and as part of a team to deliver results
  • Experience of managing projects through to successful completion
  • Result orientated and motivated to deliver over target
  • Social and engaging, with strong interpersonal skills and can build strong relationships at all levels
  • Experience of creating engaging content in multiple ways to capture an audience
  • Ability to delegate and work with team members to deliver on actions
  • Creative and dynamic approach to events and programmes
  • Able to adapt to the activity and audience
  • Highly organised and ability to plan effectively within set timescales
  • Proactive with a cando approach
  • Ability to manage multiple concurrent priorities and hit deadlines
  • Flexible with the ability to respond quickly to changing needs and priorities
  • Ability to utilise internal resources to assist in completion of objectives
  • Excellent writing, presentation, and communication skills

Company Description
We're a continually growing, innovative and multi-award-winning wholesaler and distributor of communications, cloud, billing and hardware products and services.


We work in a fast-paced and exciting industry, where we have forged strategic partnerships and relationships with the UK's top telcos, networks, and vendors, including BT, TTB, Vodafone, Virgin Media O2, EE, CityFibre, Sophos, Microsoft and Samsung.

As a Channel-only business, we never sell directly to the end-user. Instead, we serve a market of independent resellers, which we proudly refer to as our partners.


We offer our partners a market-leading and comprehensive product portfolio, intuitive portals and platforms and a passionate team of industry experts.


We make a complex industry as simple as possible for our partners, enabling them with a commercial platform to sell the latest technologies and solutions to the resilient UK SMB market.


We have huge aspirations to challenge our industry and what we do, and we continuously dream big for the future.

As a team of over 750 people, we're all immensely proud to work for a rapidly expanding company with an incredible culture that puts our team members and partners at the heart of everything we do.


Additional Information


Giacom, DWS and Union Street are part of the same group of companies, bringing together three leading channel solutions in telecoms, cloud software services and cloud billing.

Our aspiration is to be the number one supplier in the channel.

Your job role may be focused at one of the brands, but you will interact an
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