Omfs Receptionist - Chesterfield, United Kingdom - Chesterfield Royal Hospital NHS Foundation Trust

Chesterfield Royal Hospital NHS Foundation Trust

Verified Company

Chesterfield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To provide a professional front of house and telephone service.

To answer enquiries, receive and relay messages, both in person and on the telephone, from patients and hospital staff, using knowledge of hospital procedures to maintain a professional front of house service.

To meet the needs of the service of all users and take into account special requirements including communication impairments.

You will be required to assist with the set up and close down of the department for the core working hours.

You will be tasked with preparation of the patients notes and documentation needed for clinics and during the clinic sessions you will receive patients into the department, electronically check them in and on completion of their appointment session you will reconcile and book any appointment requested as appropriate.

These are the key areas that support the purpose of the job

To maintain a professional image

To recognise that the post holder will have access to confidential, personal and/or sensitive information which must not be disclosed to any unauthorised individual or agency

Liaise with patients, outside agencies and other service/departments within the Trust

To actively participate in the staff appraisal process

To be familiar with relevant Operational, Personnel, Health and Safety Policies and Procedures including Fire, COSHH, No smoking and alcohol policies and to keep your training up to date through our Essential Training programme.

CRHFT is a no smoking site

It is the responsibility of every employee to actively help the Trust prevent and control infection by washing their hands effectively, carrying out their duties in a way to minimise infection, attending appropriate training and maintaining up to date knowledge and skill in infection control and prevention relating to their role.

Chesterfield Royal Hospital is located in Calow, Chesterfield, which is situated on a green field site on the edge of the Peak District National Park.

It is home to the Crooked Spire and is also close to Sheffield, Derby and Nottingham, thus offering numerous choices for recreational activities and lifestyles.

Chesterfield Royal Hospital was officially opened by the queen in 1985 and since then it has continued to expand and modernise, currently holding approximately 550 beds.

We provide acute in-patient and out-patient care for Chesterfield and the surrounding rural area of North Derbyshire, serving a population of approximately 350,000 people.

We are currently rated GOOD by the CQC.

Please see the Job description and Person Specification in the attachments section on this page.

This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role.