Hotel Receptionist - Huddersfield, United Kingdom - The Old Golf House Hotel

The Old Golf House Hotel
The Old Golf House Hotel
Verified Company
Huddersfield, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Our guests expect the highest standards in customer service and we are looking for a Receptionist to start ASAP

The availability to work evenings, weekends and Bank Holidays. The Day Front Office Receptionist will be on a Rota for 7am to 3pm or 3pm-11pm shift

The main duties include but are not limited to:

  • Check in any arriving guests and check out any departing guests.
  • Answer telephone queries
  • Good communication skills and presentation
  • Deal with any guest queries
  • Ensure no guest is kept waiting at any time
  • Help with luggage
  • General reporting for reception
  • To assist and support the Duty Manager in the day to day running of the reception and to ensure a consistently high level of service offered to guests. To encourage and develop team.
  • Drive coordination and assist with development of procedures and standards within the Reception department.
  • Assisting other departments whenever required
Making sure the banking and cash float is reconciled at the end of each shift

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Our Ideal Applicant:


  • Prior hotel experience; preferably in Reception or Reservations
  • Experience of providing excellent standards of guest care
  • Knowledge of computerised checkin systems
  • Familiarity with Microsoft Outlook
  • Excellent standard of written and spoken English
  • Smart personal presentation and polite manner
  • Ability to stay calm under pressure
LIVE IN options available


Salary:
From £9.55 per hour


Benefits:


  • Onsite parking

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Hythe, Kent: reliably commute or plan to relocate before starting work (required)

Work Location:
One location
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