Call Centre Agent - Warrington, United Kingdom - N A Raven Limited

N A Raven Limited
N A Raven Limited
Verified Company
Warrington, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

About us
N A Raven Limited is a small business in Birkenhead. We are professional and agile.


Our work environment includes:

  • Modern office setting
  • Growth opportunities
  • Workfromhome days
  • Food provided
  • Onthejob training

Responsibilities:


  • Handle customer inquiries and complaints in a professional manner.
  • Maintain customer records and update customer information as needed.
  • Provide accurate, valid, and complete information to customers.
  • Follow communication procedures, guidelines, and policies.
  • Keep records of customer interactions and transactions.
  • Identify and escalate priority issues to the appropriate department.

Job Types:
Full-time, Permanent


Salary:
£12.00-£14.00 per hour


Benefits:


  • Flexitime

Flexible Language Requirement:

  • English not required

Schedule:

  • 8 hour shift
  • Flexitime
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus
  • Yearly bonus

Education:


  • Diploma of Higher Education (preferred)

Experience:

- customer service: 2 years (required)

- sales: 2 years (required)


Work authorisation:

  • United Kingdom (preferred)

Ability to Commute:

  • Warrington, WA1 1RX (preferred)

Ability to Relocate:

  • Warrington, WA1 1RX: Relocate before starting work (preferred)

Willingness to travel:

  • 75% (preferred)

Work Location:
In person
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