Aftersales Contact Centre Advisor - Croydon, United Kingdom - BMW Group Retail
Description
Berry Croydon is looking for a Full time Aftersales Contact Centre Advisor.Your role
As part of your role, you will make outbound calls about promotions, seasonal campaigns, service follow-up work and other service-related items through the upsell of products and services to maximise the revenue of the
BMW Group service departments.
Supporting our Aftersales function, you will deal with all inbound service calls for the retailer's service centre about service booking and other service-related items.
Your profile
As a customer contact executive, you will have proven experience in customer service with an ability to collate customer knowledge and anticipate their needs.
You will be a proactive communicator with our management and retailer teams, innovative in your approach to creating optimal experiences and someone who will use their initiative to deliver outstanding service to the customer.
Excellent organisational and preparation skills are required for this role, coupled with a genuine passion for detail.Similar searches:
BMW, Permanent, Sales / Customer Service, Part-time, Competitive
Retailer
Berry Croydon
Location
Berry Croydon
Salary
Competitive
Starts
01 Mar 2023
Closes
31 Mar 2023
Brand
BMW
Contract Type
Permanent
Hours
Part-time
Business Area
Sales / Customer Service
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