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Uat Test Lead - Walton-on-Thames, United Kingdom - Plum Personnel

Plum Personnel

Verified Company

Walton-on-Thames, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

UAT TEST LEAD

WALTON (HYBRID)

£30K + FANTASTIC BONUS SCHEME + EXCELLENT COMPANY BENEFITS

About the role:

The UAT Test Lead works to support the day-to-day UAT activity supporting any new MA program or changes that require Oracle /CD or SvC testing.

Ensuring the testing meets the needs in terms of quality, functionality, raising any failures/defects and working to retest once resolved.

Working with (CS & MA) SME's, for the definition of test scripts both stand alone and integrated.

Main responsibilities:

Initial point of contact for UAT Testing requirements, representing MA & CS in a positive and supportive light to all internal and external stakeholders. Create and maintain a positive, motivational working environment within the team.
Management of UAT schedules and deliverables ensuring handoffs as necessary.
Work with IT Business Systems Analysts managing UAT & post technical delivery.
Active participation in discovery workshops, work with teams to determine the impact of process/solution change.
Working with and hand offs to the MA Digital team (OPA field team).
Raise concerns with CSM/CSTM regarding resource issues which may affect any project activity.
Maintenance of training/scripts material, in line with solutioning.
Comply with the change management process and ensure this is understood by your colleagues.
Develop effective working relationships with other SME's to maintain consistency of approach across teams and knowledge share.
Ensuring organization and tracking of all changes or pending change request.
Effectively communicating system planned updates, outside of training, to the customer service team.
To work with the SME's and CS leadership to ensure effective communication to the CS team.
Develop effective working relationships with Team Leads, CSM, CSTM to ensure CS delivers the appropriate service by attending, cross functional and core project team meetings.
Escalate any additional team training requirements to line manager, Demand Planning Manager and CS Training Manager.
Provide evidence to Program Team (i.e. Screen shots) for Client education
Demonstrable level of experience in ERP / CD an associated supporting technology platforms/testing environments.
Experience with UAT, script writing and execution.
Excellent verbal and written communication skills.
Confidentiality