Security Officer - Manchester, United Kingdom - The Christie NHS Foundation Trust

The Christie NHS Foundation Trust

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Responsible for providing a uniformed specialist service.

Ensuring that patients, visitors, and staff are given advice and provided with a safe and secure environment in line with legislation and particularly in emergency situations.

This will include communication with emergency services.

Responsible for providing a uniformed specialist service.

Ensuring that patients, visitors, and staff are given advice and provided with a safe and secure environment in line with legislation and particularly in emergency situations.

This will include communication with emergency services.

Protect people and property, detecting and preventing crime including operating and controlling an access control, CCTV, and key control systems.

Undertake full range of portering duties and responsibilities.

Undertake full range of Car Park duties and responsibilities.

Carry out switchboard activities outside standard hours of working i.e., when the trust main telephone switchboard will not be active Mon - Fri Sat-Sun Responding to routine enquiries from patients, patients' representatives, visitors, contractors, the public and staff

Work to the site instruction

Please note:

A team of 4 (1 x supervisor 4 x guards) on any occasion is required, individuals will be expected to take on SOME of the roles during a shift.

The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year.

We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services.

We are also an international leader in research, with world first breakthroughs for over 100 years.

We run one of the largest early clinical trial units in Europe with over 300 trials every year.

Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

DUTIES AND RESPONSIBILITIES
Receive and be able to interpret and exchange routine information and documentation, particularly with tact regarding communication with patients.
Provide clear routine information (in documentation form when required).

Communicate and calm violent or distressed people in a professional manner, particularly where the audience may not easily be understood because of communication difficulties (individuals may have been assaulted).

Liaise with outside agencies such as fire, police, and ambulance services as required.
Communicate with contractors and ensure that all contractors log in and out, during out of hours periods (OOH's).
Challenging patients, visitors and staff when smoking on any trust estate.
Maintain compliance with all mandatory and essential training.
T he operation of CCTV, security related software, telephone switchboard and alarm systems.
Review, interpret and appreciate information, data, and situations.
Carry out analyses regarding fault finding and investigate to resolves issues
Make judgments with the ability to assess, resolve and forward enquiries and distribute results.

Manage documentation in line with the trust policy and follow operational policies and procedures related to the storage and retention of records.

Maintain records of all related incidents and provide reports for the team leader / Deputy operational services manager (security) / Operational services manager.

Ensure that all data is managed in accordance with GDPR legislation.

Carry out all security, switchboard, portering, stores and car park related activities on a rota basis as instructed by team leader.

Ensure control systems operate effectively i.e., possess keyboard skills and manual dexterity associated with CCTV, Access Control related software and estates maintenance system and report any system hardware software faults to the appropriate departments.

Assist all trust users, patients/visitors/staff/contractors as required.
Maintain accurate log details of all incidents/complaints.
Provide a portering service to patients.

Comply with all related controls to ensure systems and standards are followed in line with applicable policies, legislation, and NHS Standards.

Operate in line with implementing current policies; contribute to developing, reviewing, updating these policies, and implementing a controlled process.
Contribute to quality initiatives and comment on proposals for changes in working practices.
Ensure that all lost property is dealt with according to SOP.
Maintain physical equipment as required.
Respond to all alarms as per SOP's. Fire, Intruder Fridge, Med Gas, Flood Panic alarms
Use of handheld electronic devices as required.
Participate to develop your long-term career via work evaluation an