Customer Service Advisor - Chester, United Kingdom - Page Personnel Secretarial & Business Support
Description
Client Details
Description
- Deal with collections activity on all levels
- Provide excellent customer service
- Treat every customer with kindess and empathy
- Recognise if a customer is vulnerable
- Negotiate payments
- Influencing with customers to ensure suitability for customer and the business
- Ensure call handling and service quality is maintained
Profile
- Working knowledge of Microsoft
- Have knowledge of IT skills
- Good communication skills
- Call centre experience (desirable)
- A team player
- Positive attitude towards situations
- Flexible in approach
- Be able to work to tight deadlines
Job Offer
- Monthly incentives
- Free parking
- Progression
- Temp to Perm contract
- Weekly pay
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