Breathing Space Support Worker - Widcombe, United Kingdom - Bath Mind

Bath Mind

Verified Company

Widcombe, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Specification

Job Title:
Breathing Space Support Worker

Salary:
£8,786.96

Hours of work:14 per week

Contract type:
Permanent

Reports to:
Breathing Space Managers

Location:
Bath city centre and home based

About Bath Mind

Bath Mind are a local and independent mental health charity working across Bath & North east Somerset.

While we are affiliated to the national Mind charity, we receive no direct funding from the national charity and work independently to develop our own services that suit local needs.

Established in 1998 by a group of people with lived experience of mental illness, we work tirelessly to provide support, information, advice, and activities for individuals in our community.

We are in contact with thousands of individuals annually to support them with a greater understanding of their mental health, focusing both on preventing mental ill health and improving mental wellbeing.

About the Breathing Space service

The Breathing Space offers a calm, non-clinical telephone and physical face to face service supporting individuals experiencing, or at risk of, a mental health crisis.

The service will provide practical and emotional support and may be used as an alternative to admission to statutory services.

The service operates both telephone support (home based) and physical support (Bath city centre based). Staff will be required to provide support to both services using a rota system. Extensive training will be supplied by Bath Mind.

This service is open to customers 365 evenings of the year, between 5.30pm and 11.30pm.

Breathing Space Support Worker Working hours will be 17:00 to midnight.

Communication Responsibilities

To adopt a team approach and be a proactive team member

To be non-judgemental and empathetic

To adhere to the policy of confidentiality and sharing of information

To be non-discriminatory

To promote positive perceptions of Bath Mind at all times

To liaise with users of Bath Mind services as required

To maintain positive working relationships with other employees and volunteers of Bath Mind

To attend supervision, appraisals and team meetings

To attend training and relevant courses for professional development

To communicate and update information to the team regularly and effectively.

Specific Responsibilities

Assist with the preparation of the service each evening.
Attend daily briefing meetings.
Facilitate a welcoming and friendly environment.
Maintain appropriate records of attendees.
Liaise with service users, carers and relevant organisations to ensure high quality services are delivered consistently.
Provide robust assessment and data management of a person's needs.
Work as a positive individual and part of a multidisciplinary team.
Maintain an honest and caring approach.
Attend meetings as required and as appropriate for the role.
Establish good working relationships with volunteers.
Establish good working relationships with partner organisations.
Be actively involved in the promotion of the service.
Assist the development of systems for the smooth running of the service.
Participate in team meetings, appraisal, workforce development and supervision.
Ensure the implementation of all Bath Mind policies,
Take responsibility for own safety and to strictly adhere to Bath Mind's safety procedures at all times
Undertake other duties as appropriate.

Benefits:

25 day's holiday per year + Public and Bank Holidays (pro rata)

Workplace Pension Scheme

Sick pay

Clinical Supervision

Employee Assistance Programme

Eligibility for charity discount via Blue Light Card

Our Inclusive Recruitment Commitment

Bath Mind is committed to encouraging Equality, Diversity, Inclusion and Equity (EDIE) throughout our entire workforce.

The aim is for our workforce to represent the diverse society we live in, and that our employees, volunteers, and clients feel respected and heard by Bath Mind.

We have active staff and volunteer networks for staff, volunteers, and EDIE allies, and encourage new staff to ask questions and join if they are interested.

Bath Mind is growing to fulfil our ongoing commitment in inclusion in the workplace.

As an organisation that prioritises the mental health and wellbeing of all, we are determined to create meaningful and lasting equitable change across our charity.

Lived experience

Whilst we welcome lived experience and encourage our staff to look after their wellbeing, we are unable to recruit new employees who have accessed our services within the last 12 months in the best interests of staff and the people we support.

Person Specification Essential Criteria

Knowledge of mental health issues
Flexible, selfmotivated and disciplined approach when dealing with professionals and clients
Robust professional boundaries
A polite and courteous manner
Good management of time
Good interpersonal skills
Good communication and listening skills
Ability to work as part o