Ims Activity Scheduler - Manchester, United Kingdom - Manchester University NHS Foundation Trust
Description
An opportunity has arisen for a Activity Scheduler to join our team within the Inpatient Medical Service Unit at Manchester Royal Infirmary.
As an Activity Scheduler you will be responsible for supporting the Clinical Service Unit in the management of a range of patient waiting lists for a range of specialties to ensure a high quality service is provided at all times.
Essential Criteria for Role
Qualifications:
Good level of general education, GCSE grade C and above or equivalent. NVQ Level 2 in customer service or relevant experience.
Experience
Previous experience of working in a customer service environment as part of a team as well as in isolation. Evidence of handling difficult circumstances. Experience of dealing with a range of information and accurate data entry. Ability to deal effectively with a range of 'customers' including patients, clinical and managerial staff.
Skills:
Knowledge
Knowledge of Information Governance and data protection with regard to respect for confidential information.
MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts.
We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals.
We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We've proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programs.
What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
We're looking forward to hearing from you
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