Customer Service Co-ordinator - Newcastle Upon Tyne, United Kingdom - Gibson Hollyhomes

Gibson Hollyhomes
Gibson Hollyhomes
Verified Company
Newcastle Upon Tyne, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Customer Service Co-ordinator

£11 - £12 per hour

Newcastle Area

Expanding business

Immediate Start

Ongoing contract

Job Descriptionfor the Customer Service Co-ordinator job

  • Liaising with tenants to book appointments
  • Input and update the CRM
  • Providing administrative support to team
  • Act as first point of contact for tenants over the phone
  • Liaising with engineers planning and scheduling routes
  • Ensuring the engineers have enough planned work
  • Diary management
  • Input and update CRM system
  • General ad hoc responsibilities as required

Job skills required for the Customer Service Co-ordinator job

  • Strong administration experience
  • Excellent communication skills and phone manner
  • Ability to work as part of a busy team
  • Experience using CRM systems
  • Good working knowledge of MS Word, Excel and Outlook
**Customer Service Co-ordinator | Newcastle | £11 - £12per hour | Immediate Start | Ongoing temp contract
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