Sales Administrator - Birmingham, United Kingdom - Hydrapower Dynamics Ltd

Hydrapower Dynamics Ltd

Verified Company

Birmingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

We are currently recruiting for a experienced Sales Administrator to join our busy sales administration team at Hydrapower Dynamics Limited.

Duties involve but are not limited to:

Responsible for managing the sales order process
Assisting and be able to provide cover for the Scheduler in entering customer requirements on to the system
Developing rapport and relationships with key customers and contacts, understanding their specific requirements.
Ensuring customer requests are fully understood and resolved.
Handle customer complaints and queries professionally and escalate problems where necessary to relevant personnel.
To follow departmental systems, processes and procedures
Responsible for creation bills of materials and raise orders and allocate stock
Entering customer information and data onto the CRM system

Experience: