Senior Repairs Co-ordinator - Rochester, United Kingdom - BAE Systems

BAE Systems

Verified Company

Rochester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Senior Repairs Co-ordinator

Job title:
Senior Repairs Co-ordinator

Location:
Rochester

Salary:
£32,000 to £34,000 per annum - regular overtime available, dependant on team workload

What you'll be doing:

Raising of service requests and expedition of subcontract repairs
Expedition and oversight of jobs / department workload with escalation of issues to management
Managing internal/external customer queries
Add bill lines and price to service requests
Processing exchange/loan or replacement service orders
Guide, mentor and coach team on Oracle processes and know how
Resolve all department queries in a timely manner
Develop team competency matrices and generate/deliver associated training plans

Your skills and experiences:

Essential:

Previous administration/ coordination experience
Excellent working knowledge of Microsoft office word, excel, PowerPoint
Working knowledge of Oracle
High attention to detail, strong organisational skills
Ability to support, mentor and coach others

Desirable:

Business related Qualification City & Guilds or equivalent is desirable but extensive training will be given
Working knowledge of manufacturing or repairs environment
Previous team leading experience

***
Benefits:You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual leave incentive.

The Integrated Project Team:

This is a role to streamline the repairs and spares process and reduce turnaround times by eliminating unnecessary hand-offs between departments.

This role is vital to the Support and Industrialisation (S&I) organisation; ensuring customer needs are satisfied through accurate processing of detailed information.

You will actively work to improve existing and future processes within the department, working cross functionally with other departments to streamline the organisation.

Why BAE Systems?
We also want to make sure that our recruitment processes are as inclusive as possible.

If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

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LI-NP1

Job Operations

Primary LocationGB-ENG-KEN-Rochester

Closing Date 18/May/23, 5:59:00 PM