Service Management Consultant - Corsham, United Kingdom - i3Works Ltd

i3Works Ltd

Verified Company

Corsham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Service Management Consultant - Up to £42,000 Depending on Experience

Location:
Remote working and travel to client sites (Wilshire, Hampshire and Bristol)

Essential Requirements:
Must have an active SC/DV Clearance

Role:

Skills required:

Previous consultancy experience in a similar role
ITIL Foundation Level qualified
Experience working within an ITSM environment using the ITIL framework
Experience of involvement in Service Management governance
Experience of working in a Service Transition/Onboarding role
Experience of ITIL Continual Improvement
Experience of ITIL Process Improvement/Implementation
Personal flexibility and agility, with the ability to deal with complexity
Strong verbal and written communication capabilities
Strong and influential relationship management skills with Senior stakeholders, suppliers, colleagues, and users in pursuit of delivering high quality services whilst maintaining service targets
Ability to work under pressure and demonstrate resilience to ensure the correct solution is selected with full understanding of the costs, timescales, and risks
Ability to resolve issues quickly and efficiently.

Nice to have:

Defence or Public sector experience
High level of IT competence
Experience of working in Agile environment
Knowledge in ITIL Service Design
P3M or Project Controls Experience

About Us:

i3Works has a vision to be a dynamic P3M and Digital consultancy that our colleagues love working for, and our clients love working with.

Our company has grown rapidly as a business, with new service lines evolving and teams that bring fresh skills, mindsets, and perspectives.

In order to be a trusted leader in the public and private sectors, loved by all colleagues and clients alike, we unite and celebrate our company-wide values, principles and culture here for you to explore.

Salary:
£38,000.00-£42,000.00 per year

Benefits: