Youth Employment Mentor - Cardiff, United Kingdom - Cardiff Council

Cardiff Council

Verified Company

Cardiff, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About The Service

An exciting opportunity has arisen for a committed individual with excellent customer care skills to join our Into Work Advice Service Team.

Into Work Advice Service provides employment support for people across Cardiff.

We have many bespoke projects specifically aimed at 16-24 year olds, giving them the advice, guidance and support required to successfully transition into employment or training.

About the job
There are two full time roles available.

One post will be based in the Butetown, Grangetown and Riverside areas of Cardiff as part of the Communities For Work Plus Project.

One post will work as part of the Communities for Work Plus Project, working with young people who are being supported by the Youth Justice Service.

The Projects will target unemployed and economically inactive customers, aged 16-24 years old, to help them overcome complex barriers to employment.

We are looking for someone who can demonstrate an understanding of the issues faced by customers; and possess the ability to help the customers enter employment.

The hours and days of work are flexible, with some rota duties required.

What We Are Looking For From You

You will have experience of working with young people on a face to face basis and a commitment to providing a high quality customer service.

You will have good communication and IT skills, and the ability to resolve disputes in a positive and constructive manner.

You will work well in a team and have a flexible approach to engagement.

You will understand the issues young people may have; and will have a caring and empathetic approach when providing employment support.

Additional information
There are two Temporary vacancies available until 31/03/2024.

Evening and/or weekend working may be required.

These vacancies are suitable for post share.

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Application Guidance:

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Behavioural Competency Framework
**Additional Information:
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Employee Charter: