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Digital Brand Account Manager - London, United Kingdom - THE PEOPLE OF LTD

THE PEOPLE OF LTD

Verified Company

London, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Great things about this opportunity:

Work with an innovative retail business that are changing the face of retail
Lots of opportunities for career progression
Autonomous role and a working environment that promotes innovation and collaboration
Hybrid working to get the best of both worlds
Have full ownership of the channel

As a Digital Brand Account Manager, you will:

Optimize customer discovery across all sites, assist with improving product data, PDPs, and help pages, and perform regular site audits
Check data alignment between different platforms and products sold via different operating models, and ensure relevant changes are reflected in Accounts as soon as they happen
Integrate adhock reporting and analytics to drive sales and conversions
Ensure commercial activations are identified and executed to perfection in collaboration with Brand Account Managers, eCommerce Site Managers, and Marketing teams
Provide end users and brands with excellent customer service
Be the first point of contact for brands and internal teams
You should have experience managing brandfacing accounts and an understanding of endtoend ecommerce/dropship/marketplace processes
Coordinate internal training, document preparation, and other ad hoc tasks

As a Digital Brand Account Manager, you will have:

A bachelor's degree in business administration, economics, or an equivalent degree in the relevant field
Experience managing digital/accounts for 12 years
Ability to plan, organize, and deliver own workload within deadlines
Analytical skills, precise conclusions, and ability to communicate key messages clearly
Advanced Excel and Powerpoint skills
An understanding of GA and Content Square
Effective written and oral communications skills with strong clientservice approach
Ability to think proactively, prioritize, and escalate issues when needed
Excellent comprehension skills, be a fast learner, and pay close attention to details
A drive to learn new skills, tools, and processes

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