Customer Service Advisor - North Yorkshire, United Kingdom - Jark

Jark

Verified Company

North Yorkshire, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Advisor

Sherburn in Elmet

Monday to Friday 0800am - 1630pm

We are currently recruiting Customer Service/Sales Advisors to join our client's team in Sherburn in Elmet.

Main Responsibilities:
Dealing with incoming calls; advise customers on products
Dealing with all aspects of customer services - chasing deliveries, arranging collections, arranging credits
Processing sales orders
Liaise with external teams
Build business relationship with external customers
Liaise with customers on delivery re-scheduling and re-sourcing if required
Maintain and monitor own Client base
Upselling where possible

Skills Required:
Customer focused
Customer service experience
Excellent IT skills, Microsoft office, Excel
Excellent communication skills both verbal and written
Excellent listening skills
Have a proactive approach, working in an agile business