Counter Fraud Investigator - Bolton, United Kingdom - AXA UK

AXA UK
AXA UK
Verified Company
Bolton, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

About the role:


We're looking for positive, passionate people to help combat the criminal activities that plague the insurance industry, our successes directly contribute to our customers premiums, keeping AXA a market-leading insurance provider.

Combating criminal activities in the Insurance industry, sounds awesome. This is done through our Counter Fraud department.


In this role, you will be responsible for investigating all potentially fraudulent Commercial Motor claims from cradle to grave whilst maintaining effective and speedy investigations and demonstrating financial savings.

You will actively seek to enhance the counter-fraud capabilities of the Group to combat evolving fraud trends.


At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers.

You'll work at least 40% of your week away from home at either our Haverhill or Bolton office.


What you'll be doing:


  • Detecting and preventing fraud against the Group to include suppliers, customers and third parties, acting individually or in concert as organised fraudsters
  • Managing a portfolio of suspected fraudulent claims from basic to complex, organised fraud rings and managing the same until completion (repudiation or settlement) whilst working to the lowcost operating model
  • Actively participating in the strengthening of our counterfraud capabilities through suggesting and devising new processes, procedures, initiatives, systems and training to the business, with assistance from Senior to ensure consistency
  • Ensuring adherence to the CFU Fraud strategy on fraud case handling (investigation, repudiation, recoveries and sanctions process) and keep up to date with developments in this area
  • Being fully competent in handling all elements of the claim process to include personal injury, credit hire, liability, fraud and litigation

About you:


What we're looking for:


  • Practical claims experience essential, Counter Fraud experience desirable and Personal Injury claims experience desirable
  • PC literate (Word, Excel, Access) with excellent communication and analytical skills
  • Educated to A Level or equivalent standard is preferred and willingness to partake in the ACFS or Counter Fraud Investigator Apprenticeship
  • Excellent planning and organisational skills, perceptive and keen attention to detail is essential
  • Knowledge of all pertinent legislation i.e. Fraud Act, POCA, RIPA, DPA, FoI etc is desired
  • Competent in the use of investigation tools such as TraceIQ, Land Registry, social media etc
  • Good understanding and knowledge of relevant Case Law and the impacts on fraud types
  • Negotiation skills and use of tactics in managing injury claims
  • Detailed end to end knowledge of claims process including quantum assessment and litigation procedures


As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.


What we offer:


At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that.


You can expect to receive:

  • Competitive annual salary
  • Annual company & performancebased bonus
  • Contributory pension scheme (up to 12% employer contributions)
  • Life Assurance (up to 10 x annual salary)
  • 25 days annual leave plus Bank Holidays
  • Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
  • AXA employee discounts
  • Gym benefits
LI-Hybrid


About AXA:

AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We're currently making our biggest ever investment to develop the expertise and skills we need to be the best. We're a vibrant community where everyone is supported to learn, develop, and take ownership of their work.
More jobs from AXA UK
See all jobs of AXA UK