Nhs 111 Health Advisor Derby - Appcastenterprise

Appcastenterprise

Verified Company

Derby, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

NHS 111 Health Advisor (Derby)

DHU Healthcare

The closing date is 28 February 2023

Job summary

DHU Healthcare is a not-for-profit company providing a diverse range of services to the NHS frontline, including urgent and emergency care, primary care, out of hours services and NHS111.

We operate 365 days a year, 24 hours a day across a wide geographical area including Derbyshire, Northamptonshire; Nottinghamshire; Leicester, Leicestershire & Rutland; Lincolnshire, Milton Keynes, Bath, North East Somerset, Swindon and Wiltshire a populationtotalling around ten million.

A socially conscious organisation, we provide compassionate, safe, high-quality care to our patients and the communities we serve and offer a supportive work environment to our 2,000 people.

We Value our Health Advisors and as a thank you for joining our DHU work family, we are offering you a Welcome Award of up to £2200*
Main duties of the job
We are looking for professional, resilient individuals who want to make a difference

Using the NHS 111 Pathways system, you will be dealing with a wide variety of calls from ordering a repeat prescription to escalating calls to a Clinical Advisor or in more serious cases you will dispatch an ambulance.

This opportunity is a challenging, fast paced role that requires great attention to detail, empathy and a calm systematic approach.

You will be passionate about providing safe and effective care for our patients and Healthcare professionals.

If you have excellent customer service skills, with a passion for delivering expert patient care we would like to hear from you

About us
At DHU we offer a professional working environment where you can expect continuous support to progress into a number of roles within the NHS 111 service, giving you long term job security and the opportunity for career development and personal development

Date posted
01 February 2023

Pay scheme
Other

Salary
£10.90 to £13.40 an hour

Contract
Permanent

Working pattern
Full-time, Part-time

Reference number
M0051-HA-DBY-31

Job locations
Orbis Building

Riverside Road, Pride Park

Derby

Derbyshire

DE24 8HY

Job description

Job responsibilities
NHS 111 Health Advisor (Call Handler)

Company:
DHU Healthcare

Location:
Derby (Pride Park)

Contract:
Full-Time / Part-Time

DHU Healthcare is extremely pleased to announce that we have been awarded a brand new NHS 111 Contract in the West Midlands; this is a fabulous opportunity to join our CQC Outstanding award winning team

Person Specification

Previous experience within Customer Service
Possess excellent communication skills and telephone manner
Work quickly and accurately under pressure
Demonstrate a caring and professional attitude at all times
Be motivated, passionate, positive, resilient and determined to provide the best care
Excellent attention to detail

Additional Info:

We offer a variety of shift patterns including 4 days on and 4 days off, Weekends only & many more ranging from 15 to 37.5 hours per week.
We provide a comprehensive 6 weeks Pathways training course for all our Health Advisors.
Pay Rates: £ £13.40

Benefits Package:

NHS pension scheme
NHS continuous service recognition (for holiday and sickness entitlements)
Westfield Health Membership (direct access to GP and counselling services, CT and MRI scans, hospital treatment insurance and cashback for dental, optical and physiotherapy care)
Opportunities for ongoing professional development
Smart Casual Work Attire
Free tea and coffee
Free parking
Reflective Supervision for all Staff members
Over Time Available

Disclosure and Barring Service Check

Job description
Job responsibilities
NHS 111 Health Advisor (Call Handler)

Company:
DHU Healthcare

Location:
Derby (Pride Park)

Contract:
Full-Time / Part-Time

DHU Healthcare is extremely pleased to announce that we have been awarded a brand new NHS 111 Contract in the West Midlands; this is a fabulous opportunity to join our CQC Outstanding award winning team

Person Specification

Previous experience within Customer Service
Possess excellent communication skills and telephone manner
Work quickly and accurately under pressure
Demonstrate a caring and professional attitude at all times
Be motivated, passionate, positive, resilient and determined to provide the best care
Excellent attention to detail

Additional Info:

We offer a variety of shift patterns including 4 days on and 4 days off, Weekends only & many more ranging from 15 to 37.5 hours per week.
We provide a comprehensive 6 weeks Pathways training course for all our Health Advisors.
Pay Rates: £ £13.40

Benefits Package:

NHS pension scheme
NHS continuous service recognition (for holiday and sickness entitlements)
Westfield Health Membership (direct access to GP and counselling services, CT and MRI scans, hospital treatment insurance and cashback for dental, optical and physiotherapy care)
Opportunities for ongoing professional development
Smart Casual Work Attire
Free tea and coffee
Free parking
Reflective Supervision for all Staff members
Over Time Available

Disclosure and Barring Service Check

Person Specification

Experience

Essential