Customer Relations Executive - Bridgend, United Kingdom - Jennifer Griffiths Recruitment and Training Ltd

Jennifer Griffiths Recruitment and Training Ltd

Verified Company

Bridgend, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

CONSUMER SERVICES EXECUTIVE
Based in Bridgend hours per week - however is very negotiable (We are very open to Flexible hour for example 9am-3pm for people looking for more family friendly hours)

Salary - £22K Pro Rata + Monthly Bonus

Reporting to Product Director

Personal Profile

Confident Telecommunication Skills
Strong Communication and Interpersonal Skills
Computer Literate with Microsoft Office programmes.
Commercial Understanding
Ability to work as part of a Team
Works well under pressure with the ability to Multi Task and Prioritise efficiently.
Reliable
Willingness to Learn

Responsibilities
Assisting in the Day to Day operations of the department by ensuring timely completion of the allocated duties including:

Processing Daily web orders and sample requests
Taking manual orders / refunds over the phone
Maintain QA spreadsheets
Maintaining company Website adjusting product information, imagery, adding new lines and monitoring reviews
Monitoring and managing customer reviews on online platforms.

Job Types:
Full-time, Part-time, Permanent

Salary:
£22,000.00 per year

Benefits: