Operational Readiness Specialist - Edinburgh, United Kingdom - Mettle

Mettle
Mettle
Verified Company
Edinburgh, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.


This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as an Operational Readiness Specialist

  • Take on a critical role defining and realising fantastic solutions, processes, benefits and new opportunities to deliver to our stakeholders
  • You'll be working in a vibrant, forward looking team and helping us to shape the future of our business
  • It's a great chance to hit the ground running and make a tangible impact on our function

What you'll do:


In your new role, you'll be managing the analysis of complex cross franchise and pan bank requirements, while capturing, validating and documenting business and system requirements and making sure that they are in line with key strategic principles.

In the course of your work, we'll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.


You'll also:

  • Create and maintain documentation, as well as support controls and quality assurance for key stakeholders and suppliers
  • Identify and support cutover and implementation tasks
  • Trace and link business requirements to future state design
  • Create and execute test scenarios and test scripts at various stages of the project in order to validate the solution design
  • Facilitate user acceptance testing and support business users in executing the user acceptance testing

The skills you'll need:

We're looking for someone with a background of delivering business analysis in a technology or IT function. You'll have an analytical mindset, with strong organisational skills and the ability to prioritise your work.


You'll also need:

  • Excellent communication and interpersonal skills to build relationships with internal stakeholders and customers
  • Strong stakeholder management skills
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