Service Owner: Building Research Tools - London, United Kingdom - Genomics England
Description
Company DescriptionGenomics England partners with the NHS to provide whole genome sequencing diagnostics.
We also equip researchers to find the causes of disease and develop new treatments - with patients and participants at the heart of it all.
Our mission is to continue refining, scaling, and evolving our ability to enable others to deliver genomic healthcare and conduct genomic research.
We are accelerating our impact and working with patients, doctors, scientists, government and industry to improve genomic testing, and help researchers access the health data and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody.
Job Description:
Service Owners bring innovation, products, operations, logistics etc. together in support of services that improve research and healthcare systems.
They work with committed and talented product managers, researchers, developers, designers, analysts, agile coaches, and content specialists who share a desire to make genomic healthcare and research better with technology as the enabler.
Service owners are responsible
for the development, delivery and performance of their Service, which is in effect a business unit.
The service Owner for Building Research Tools will be responsible for:
- Knowing our users
- Understanding, defining, overseeing and directing the design, build and running of highly technical and data heavy research tools and services.
- Ensuring that our operational engagement is effective internally and externally
- Working with GEL colleagues to articulate the evolving capabilities of the research environments academia and industry
- Setting and delivering an ambitious service strategy to develop the GEL Research tools and tech stack solutions that enable curated access to our data, and ensure GEL's research infrastructure is futureproofed
- Maintaining a live service in line with our contractual obligations and GEL up time targets
- Overseeing quality assurance and testing programmes of all workflows to ensure products deliver as intended
- Oversee budget, programme management, risks management and resourcing of all of our research tech related delivery, and lead on large public sector procurements.
Qualifications:
7+ years experience in owning and running a multi-faceted highly
technical product or service or similar technical/data leadership positions
Additional Information
Being an integral part of such a meaningful mission is extremely rewarding in itself, but in order to support our people, we're continually improving our benefits package.
- 30 days' holiday (plus bank holidays), with additional days for long service awards
- A generous pension scheme of up to 15% combined contribution
- Life Assurance (3 x salary)
- Individual learning budgets for every colleague, a Blinkist account and a wide variety of courses on our portal
- A wide variety of wellness benefits including Gympass, a Headspace account, free weekly Yoga classes
- Enhanced maternity & paternity benefits
- Blended working arrangements
LI-Hybrid
Genomics England operates a blended working model as we know our people appreciate the flexibility. We expect most people to come into the office 2 times each month as a minimum. However, this will vary according to role and will be agreed with your team leader. For some people this is 1 day a quarter, for others it is several days a week. There is no expectation that staff will return to the office full time unless they want to.
The exception would be some of our roles that would require you to be on site full time e.g., lab teams, reception team.
Our teams and squads have, and will continue to, reflect on what works best for them to work together successfully and have the freedom to design working patterns to suit, beyond the minimum.
LI-Hybrid
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