Credit Controller - Cannock, United Kingdom - Veolia

Veolia
Veolia
Verified Company
Cannock, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Salary:
Competitive salary plus Veolia Benefits


Hours:40 hours per week Monday - Friday


Location:
Cannock, Staffordshire


When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone.

It's why we're looking for someone who sees the world in a similar way to take up an exciting Credit Controller role in our Credit Control team in Cannock, Staffordshire.


Because of our responsibility when it comes to leading change, resourcing takes every single one of us, and this is how you can play your part.

If you're looking for a permanent role where you can advance your career and gain industry-leading experience in a thriving and supportive workplace, this role will suit you perfectly.

It doesn't matter if you're looking to overhaul the industry, or just do a good day's work.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment in small and big ways, and contribute towards our inclusive culture.


What will you be doing?

  • You will be responsible for the collection of overdue payments
  • Ensuring all customer contact records are accurate and kept up to date.
  • Respond to customer queries that arise from a number of channels.
  • Taking responsibility of incoming queries
  • Communicating with relevant business units for investigation and resolution of queries.
  • Follow up on resolved queries ensuring payment is received for previously disputed items.
  • Notifying customers of changes to their accounts such as changes in credit limit or account suspension.
  • Be aware of credit risk on credit accounts and conduct credit limit reviews when applicable, following legal processes where required
  • At all times, you will need to ensure you comply with compliance rules and regulations regarding customer data and customer bank information.

What are we looking for?

  • Previous experience of working within a busy Credit Control team with specific experience in Services and the collection of monies, is essential to be successful in this role.
  • You will have experience of dealing with a wide range of customers which includes; private sector corporations, 3rd party suppliers and public sector clients such as local authorities.
  • A confident communicator you will be able to convey clear and concise messages across both written and verbal channels.
  • Competent computer skills are required, with experience of Microsoft Office Suite and Google ideally. Experience of Workday would also be advantageous, but not essential.
  • In terms of background, you will have experience within a large corporate environment or have come from a busy credit control team used to dealing with high volumes.

Our promise to you
Here at Veolia, we know that a genuinely good role goes both ways.


So alongside your salary or hourly pay, you'll get 25 days of holiday alongside an extensive benefits package, which includes our market-leading pension and share scheme, alongside a range of employee discounts.

Also to help you further, we provide mental health and financial support, so you can lean on us whenever you need to.

Here at Veolia, we're proud to be known as an equal opportunities employer.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues.

So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.


Job Types:
Full-time, Permanent


Benefits:


  • Flexitime

Schedule:

  • Monday to Friday

Experience:

- credit control: 2 years (required)


Work Location:
One location


Reference ID:
JR8046
More jobs from Veolia
See all jobs of Veolia