Ict Engineer - Exeter, United Kingdom - FOCUS 4 U LTD
Description
Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology.Focus Group are supporting our subsidiary company - swcomms recruit and grow.
The team at swcomms are industry experts based in Exeter, who's role is to increase revenue within the IT & Telecoms sector, manage existing accounts to retain revenue and provide a first-class service to all customers.
Our teams are experts in their field, passionate about finding the right solutions for our customers and committed to supporting each other.
We are now recruiting for XXan ICT Enginner.
The purpose of this department / team is to demonstrable breadth of hands-on technical experience and you will ultimately play a key role in the growth of the MSP Engineering Team and form a vital part in supporting our key clients, with technical issues.
Main duties of this role are:
- Remote support of our current MSP customers
- Proactive monitoring of MSP installations, MPLS Networks and SDWAN through dedicated tools (PRTG, Barracuda Managed Workplace, etc.)
- All aspects of remote desktop support, including but not limited to, installing additional Software, installation of Printers/Drivers/Patches etc, user profile issues and software con a per user basis
- Support and liaise with 3rd Party Vendors
At swcomms you can be proud of what you do, how you do it and feel a true part of the team.
We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to thefuture of our business.
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